*Hi,*
*Reply back on [email protected] <[email protected]> for further process.* *Title: Program Manager for Network Consolidation and EUC Management* *Contract: 12+ Months Contract.* *Work Location:* *Chicago, IL * *Looking for senior candidates with minimum of 10+ experience.* - Align Incident and Service Request Process Guides with Remedy implementation - Complete Capacity and Availability Management Process Guides as inputs to UCMDB implementation - Develop job description (form 104) for Problem Manager role (new) - Migrate Change Management to Remedy On Demand - Document requirements and project plan for UCMDB tool implementation, including schedule, resourcing and dependencies (new) - Complete annual Service Catalog review; services and rates updated as necessary - Define thresholds and implement process for submitting IT Service projects (i.e., large ESRs) for governance review - Define Asset and Configuration Management Process handoffs between Infrastructure and Service teams - Complete Asset and Configuration Management - Onboard Chief Service Officer (new) - Onboard Knowledge Manager (new) - Implement Knowledge Management process - Implement Problem Management process, including onboarding process owner - Complete Access Management Process Guide and implementation plan - Develop Customer Engagement plan, including roles and responsibilities - Continue Service Desk integration, delineate central and specialized service desks - Requires completion of four (4) years of college with coursework in computer science or information technology. - Requires the experience of holding a significant role in IT-project management, coordinating and planning of IT-project execution. -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/corptocorp. For more options, visit https://groups.google.com/d/optout.
