*Hi,       *

*Hope you are doing great!*

*I'm Sharing you our client requirement details below.*

*Please reply [email protected] <[email protected]>*



*Position:           Salesforce Business Analyst*

*Location:          Duluth, MN*

*Length:            3 to 8 Months months *

*USC, GC , GC EAD, TN , H4 EAD *







JOB FUNCTION AND RESPONSIBILITIES

   - Provide Tier 1 support for Salesforce related issues including data
   quality, configuration defects, training, reports & dashboards, user
   management, minor enhancements, and other system related issues.
   - Oversee regional/functional change management.
   - Configure Salesforce objects, workflows, approval processes,
   validation rules, etc. in sandbox environment.
   - Work with global team to promote to UAT environment for testing.
   - Provide final signoff once changes have passed UAT and been promoted
   to stage and production environments.
   - Train end-users and support the business during roll out periods.
   - Support business by identifying opportunities for process improvement
   and automation.
   - Gather detailed business requirements and offer recommended solutions
   to Business Process Manager.
   - Work with business leads to establish regional/functional priorities
   and work with global support team to implement prioritized enhancements
   within budget.
   - Recommend and prepare documentation on best practices, business
   procedures, reporting, configuration and master data maintenance that can
   be handled by super users.
   - Collaborate with other Salesforce Business Analysts and identify
   solutions to business challenges.
   - Own data quality for region/function.
   - Ensure individual compliance with all policies and procedures
   including Sarbanes Oxley, IT and Security.  Follow established governance
   processes and
   standards.




FUNCTIONAL KNOWLEDGE

   - Knowledge and demonstrated experience in supporting opportunity and
   business case development, business process re-engineering, requirements
   gathering, and project management.
   - Detailed knowledge of the following:
      - company business processes
      - How to link business processes to enterprise strategy
      - How to create Salesforce workflows and approval processes, design
      solutions, and update system configuration
      - Salesforce security and sharing models
      - How to manage complex data bases including database design and data
      quality management
   - Good  working knowledge of the following:
      - Day-to-day operational environment locally, regionally and  globally
      - All systems being supported and their impact on the business both
      regionally and globally
      - The roles and responsibilities of the key stakeholders within the
      region/function
   - Deep expertise in one or more specialties with broad knowledge across
   a wide spectrum of industry technologies.
   - Previous experience with Mobile, ERP, and other large system
   deployment is a plus.



BUSINESS EXPERTISE

   - Detailed understanding of the business areas supported by the systems
   is required to ensure solutions meet true business needs and requirements.
   - Minimum 3 years of commercial business experience
   - Agricultural experience is a plus.
   - Global company experience is a plus.



ESSENTIAL SKILLS:

QUALIFICATIONS AND EXPERIENCE

   - Strong communication / interpersonal skills, capable of interacting
   with multiple levels of IT and business management.
   - Successfully influences diverse groups and teams in a complex,
   ambiguous and rapidly changing environment to deliver value-added solutions.
   - Expert in advanced writing, verbal and other presentation skills.
   - Bachelor’s degree in IT or a related field.
   - Minimum 4 year of Salesforce experience.
   - Salesforce Certified Administrator











*Anchit Bajpai*

*Technical Recruiter*

1 Point System LLC

Unit 103, 206 N College St, Pineville, North Carolina, 28134
*D : 803-369-3436,* *E* : [email protected]

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