Do we need to have enterprise license to create ticket? I've already 
uploaded the cbcollectinfo's data using below command
curl --upload-file file_name 
https://s3.amazonaws.com/customers.couchbase.com/cable.comcast/

On Tuesday, December 23, 2014 1:49:32 PM UTC-5, Aliaksey Kandratsenka wrote:
>
>
>
> On Tue, Dec 23, 2014 at 10:32 AM, Madhav Maddi <[email protected] 
> <javascript:>> wrote:
>
>> Hello,
>>
>> I'm trying to do upgrade couchbase server community edition from 2.0.1 to 
>> 2.2.0 using below steps.
>>
>>    - Take the backup of existing bucket using command 
>>       - nohup /opt/couchbase/bin/cbbackup http://localhost:8091 
>>        /app/cache/bkup -u Administrator -p c0mcast! -b customerdb &
>>    - Stop the current couchbase server with version 2.0.1 using command
>>       - sudo /etc/init.d/couchbase-server stop 
>>    - Upgrade the couchbase server using command 
>>       - rpm -U ~/couchbase/couchbase-server-community_2.2.0_x86_64.rpm
>>    - Monitor while the server comes up using command 
>>    - cbstats localhost:11210 warmup
>>    
>> However I could not go further after the step which is highlighted in RED 
>> as the couchbase server could not be started after the upgrade.
>> It says the server is started but however I could not access the admin 
>> console using http:\\localhost:8091.
>>
>> Any pointers to fix this would be very helpful to do the upgrade in 
>> higher environments.
>>
>
> Please gather cbcollectinfo's and file ticket at 
> https://issues.couchbase.com/secure/Dashboard.jspa. Might be some bug. 
> But even if it's not, we'll be able to see what exactly is going on from 
> diagnostics.
>
>
>

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