Helo!!
>
>
>
> I've done this for several customers.
>
> In general, you can do it without too many problems. The emails will
> even end up marked as 'read' if someone else takes care of it.
Yep when someone reads the mail this gets marked as read for the others
users... this is ok and well done too
However, if this is for a contact management solution, or trouble ticket
> system, it might not be as good of an idea.
No just that some office users should read the [EMAIL PROTECTED] mail...
because they
wan't to do this way... more or less 20 persons need to read this mail... I
don't know why but this is what they want... and should be able too to
answer to customers who have sent a mail to info@ with mail from of
[EMAIL PROTECTED]
Okay - this is what I _think_ you're looking to do.
>
> One IMAP mailbox - 'info@'.
>
> Four or so users, who have 1) their own mailbox, and 2) access to the
> 'info@' mailbox.
more than four and to be able too answer too to the mails as [EMAIL PROTECTED]
Whatever you do, do -NOT- use a Microsoft mail product to do this.
> They aren't IMAP friendly.
could them break the mailbox or become it corrupt? I personally hate
microsoft but perhaps could be difficult to some customers to tell them not
to use damn outlook...
If you use Mozilla Thunderbird, it can have a separate mailbox just for
> this, and replies to inquiries will be stored in the common 'sent' folder.
>
> However, if you try to archive things, it will be a bit difficult after
> you build up a few hundred question/answers.
sorry don't understand this last...
Troy
>
>
Thanks a lot Troy!!!
--
Egoitz Aurrekoetxea
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