On Wed, Sep 3, 2008 at 7:21 PM, Sam Varshavchik <[EMAIL PROTECTED]> wrote:
> Sounds like everything is working correctly, so you'll have to define with a
> little bit more detail exactly what you mean by "dropping connections". If
> you're making this inquiry based solely on an error message from Microsoft
> Outlook that claims that the connection has been terminated by the server,
> then kindly go call Microsoft and tell them to fix this well-known bug in
> their crapware, and stop blaming IMAP servers for their own bug-ridden,
> virus-spreading mail client crashing internally, but blaming the server for
> its own bugs.

Actually, no complaints from Outlook users yet (that I've heard).
Most of our users use Squirrelmail.  Here's what I've tried:

1. A squirrelmail client running on the mailserver says "Error:
Connection dropped by imap-server".
2. Running Thunderbird on my machine something like "authentication
failed" and then prompts me with the login dialog.  I don't have the
exact error (rebooted the server and everything is working nicely at
the moment), but the behavior is something like this:  I can connect
fine.  The problem is pretty intermittent, so I just click around on
different emails/folders and eventually I get the error.  Logging back
in with the password works fine, but I eventually get logged out again
if I click around some more.
3. A telnet session that I logged looks like this:

$ telnet mail.domain.tld 143
a login [EMAIL PROTECTED] password
a OK LOGIN Ok.
* FLAGS (\Draft \Answered \Flagged \Deleted \Seen \Recent)
* OK [PERMANENTFLAGS ()] No permanent flags permitted
* 51 EXISTS
* 0 RECENT
* OK [UIDVALIDITY 1185073044] Ok
* OK [MYRIGHTS "acdilrsw"] ACL
a OK [READ-ONLY] Ok
a logout
* BYE Courier-IMAP server shutting down
a OK LOGOUT completed

Most of the time it works, but sometimes I get something like this, on
either the "a examine inbox" command, or in this case, the "a logout
command":

$ telnet mail.domain.tld 143
a login [EMAIL PROTECTED] password
a logout
a NO Error in IMAP command received by server.

I don't know if this is actually an error or what, but I didn't
actually get logged (and disconnected) until I issued the command one
more time.

As I said before, rebooting the server fixes the problem for about a
day, and then it progressively gets worse as time goes on.  This is a
new problem, we've been running the server for a few years now, and
this issue has only been in the last week or so.  We are no longer
adding new email users (we have about 8,000 currently, and stopped
adding quite a while ago).  As far as I know, nothing has changed, but
I could obviously be missing something.

Is there any other information that I could provide that would be useful?

-- 
Adam Olsen
SendOutCards.com
http://www.vimtips.org
http://last.fm/user/synic

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