Folks:
I'm at my wits end on this:
My company is using server software that is running Courier v
0.28 as its MTA. We have a client that prefers to serve their own
E-mail, using a Cobalt Cube appliance in their offices. This Cube is
being "fed" by a DSL connection. We hold the client's DNS and Web
site (virtual) account files on our server. We setup the DNS zone
file for this client so that there are MX records for:
1) the client's Cube's IP address for "Mail"
2) our server's "mail" IP address (for mail backup)
3) our colocation partner's mail backup IP
... in that priority order (#1 being highest priority, #2 next, etc.)
The client has several HTML forms pages on our server, in
their virtual account. The forms pages are set to send the resulting
CGI forms data output to "[EMAIL PROTECTED]". Courier has been
bouncing most of the "info" mail for over 2 months, apparently due to
the fact that there is no "info" mail alias or user on our server for
this client account.
1) We were instructed (by the company that produces our server
OS) to remove the MX record for our server (#2, above), from the
client's DNS zone file. That didn't stop the bounces.
2) We were also instructed to turn off the mail server for this
account on our server.
3) The client is still not receiving some (most) E-mail messages
from the "info" address when it is used via the Web pages.
4) They CAN receive E-mail from the "info" account, when it is
input directly into some E-mail software (e.g. Outlook Express), and
outside of the Web site pages.
5) We are "cc-d" on all Web site (and CGI processed HTML forms)
E-mail links and addresses. We are receiving the E-mail from the
forms, even if the client doesn't, provided that the mail doesn't
bounce.
Any clues as to what might be a fix for this situation? TIA
Patrick Beart
--
------------------------------------------------
Web Architecture & "iWeb4Biz" 503-774-8280 Portland, OR
Internet Consulting, Intelligent Web site Development & Secure site Hosting.
http://www.WebArchitecture.com/
"This is an era when nonsense has become acceptable and sanity is
controversial."
- Thomas Sowell
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