Matthew Strebe writes: 

> both IMAP and POP3. We've done packet captures on the client side and see
> that in every case, the mail message begins to transfer, but within six or
> seven TCP packets, the connection times out on the client side. Outlook will
> send a "ZZZZ LOGOUT" back to the IMAP server and then crash. The server then
> responds with a TCP RST packet.

> maillog shows the IMAP session as a successful LOGIN and then DISCONNECTED. 
> 
> This problem is currently affecting about ten out of 200 users.

The usual solution to Windows client problems is a reinstall. 

Check if these lusers are running some broken virus scanner that craps out 
trying to scan a long incoming download. 

-- 
Sam 



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