It looks like Courier, or better, couriertcpd, it trying to do an
ident-lookup. I believe that has something like a 30 second timeout. Do you
run with esmtpd's couriertcpd with "-noidentlookup"-flags? (esmtpd
configfile --> TCPDOPTS)

Also, I believe Exim's verify callout somewhat flawed. The problem lies in
it's timeout, e.g. 30 seconds. That's too short to be reliable.

Kind Regards,
Sander Holthaus

[EMAIL PROTECTED] wrote:
> Hi Folks
> 
> I have been working on this for a while now. It relates to a
> "sender verify callout" failure when sending from Courier-MTA
> to a machine mailhost.planetdomain.com running Exim. I
> captured some ethereal traces on port 25 of the dialogue
> between the two machines, and initially concluded that our
> machine was too slow in responding. However the dialogue
> shows what appears to me to be very strange behaviours. I
> have attached a typical dialogue below. 210.50.3.210 is the
> offending machine. Missing lines are for unrelated transactions.
> 
> The dialogue proceeds down to line 38 as normal. Then another machine
> 210.50.196.49 takes over to perform a callout. This is a
> SYN/ACK sequence, followed by silence for 30 seconds at which
> point the remote machine decides Courier-MTA is not going to
> respond and terminates the dialogue. Then Courier-MTA
> responds, exactly 30.009 seconds after the SYN/ACK sequence.
> This is not a coincidence, I have checked a few other
> transactions and found that Courier responds immediately
> after the remote machine starts to terminate, and very close
> to 30 seconds after the SYN/ACK sequence, as if it were
> waiting for something else from the remote machine.
> 
> The thing that really puzzles me is that on a normal dialogue
> for incoming mail, Courier-MTA responds quite quickly, around
> 0.1 seconds after the SYN/ACK sequence. If Courier-MTA is
> really holding off during a callout, why would it distimguish
> between the callout (from another IP
> address) and a normal incoming mail.
> 
> Can someone enlighten me about this please. There is
> something I am missing here. Could there be transactions on
> other ports, or DNS lookups that I have not captured?
> 
> cheers, Ken Sarkies
> 
> # tethereal -w tcpdump.14 -f 'port 25'
> # tethereal -t a -r tcpdump.14
> 
>   22 15:31:51.260527  192.168.1.2 -> 210.50.3.210 TCP 38039 >
> smtp [SYN] Seq=0 Ack=0 Win=5840 Len=0 MSS=1460 TSV=541916666
> TSER=0 WS=2
>   23 15:31:51.301861 210.50.3.210 -> 192.168.1.2  TCP smtp >
> 38039 [SYN, ACK] Seq=0 Ack=1 Win=5792 Len=0 MSS=1460
> TSV=181986792 TSER=541916666 WS=0
>   24 15:31:51.301931  192.168.1.2 -> 210.50.3.210 TCP 38039 >
> smtp [ACK]
> Seq=1 Ack=1 Win=5840 Len=0 TSV=541916707 TSER=181986792
>   30 15:32:01.333298 210.50.3.210 -> 192.168.1.2  SMTP
> Response: 220 yarra.planetdomain.com ESMTP Exim 4.50 Tue, 16
> Aug 2005 16:01:58 +1000
>   31 15:32:01.333420  192.168.1.2 -> 210.50.3.210 TCP 38039 >
> smtp [ACK]
> Seq=1 Ack=77 Win=5840 Len=0 TSV=541926741 TSER=181987795
>   32 15:32:01.333994  192.168.1.2 -> 210.50.3.210 SMTP
> Command: EHLO mail.trinity.asn.au
>   33 15:32:01.372807 210.50.3.210 -> 192.168.1.2  TCP smtp > 38039
> [ACK] Seq=77 Ack=27 Win=5792 Len=0 TSV=181987799 TSER=541926742
>   34 15:32:01.377490 210.50.3.210 -> 192.168.1.2  SMTP Response:
> 250-yarra.planetdomain.com Hello
> eth6119.sa.adsl.internode.on.net [150.101.232.230]
>   35 15:32:01.378126  192.168.1.2 -> 210.50.3.210 SMTP
> Command: MAIL FROM:<[EMAIL PROTECTED]> SIZE=949
>   36 15:32:01.429483 210.50.3.210 -> 192.168.1.2  SMTP
> Response: 250 OK
>   37 15:32:01.429745  192.168.1.2 -> 210.50.3.210 SMTP
> Command: RCPT TO:<[EMAIL PROTECTED]>
>   38 15:32:01.504612 210.50.3.210 -> 192.168.1.2  TCP smtp > 38039
> [ACK] Seq=199 Ack=106 Win=5792 Len=0 TSV=181987813 TSER=541926838
>   39 15:32:01.775235 210.50.196.49 -> 192.168.1.2  TCP 55410
>> smtp [SYN] Seq=0 Ack=0 Win=5840 Len=0 MSS=1460
> TSV=181987839 TSER=0 WS=0
>   40 15:32:01.775341  192.168.1.2 -> 210.50.196.49 TCP smtp >
> 55410 [SYN, ACK] Seq=0 Ack=1 Win=5792 Len=0 MSS=1460 TSV=541927183
>   TSER=181987839 WS=2 41 15:32:01.808899 210.50.196.49 -> 192.168.1.2
> TCP 55410 
>> smtp [ACK] Seq=1 Ack=1 Win=5840 Len=0 TSV=181987843 TSER=541927183
>   42 15:32:31.806732 210.50.196.49 -> 192.168.1.2  TCP 55410
>> smtp [FIN, ACK] Seq=1 Ack=1 Win=5840 Len=0 TSV=181990843
> TSER=541927183
>   43 15:32:31.807732  192.168.1.2 -> 210.50.196.49 TCP smtp >
> 55410 [ACK] Seq=1 Ack=2 Win=5792 Len=0 TSV=541957224 TSER=181990843
>   44 15:32:31.809601 210.50.3.210 -> 192.168.1.2  SMTP
> Response: 451 Could not complete sender verify callout
>   45 15:32:31.817001  192.168.1.2 -> 210.50.196.49 SMTP
> Response: 220 Courier-MTA, Holy Trinity Church Adelaide
>   46 15:32:31.817595  192.168.1.2 -> 210.50.196.49 TCP smtp >
> 55410 [FIN, ACK] Seq=48 Ack=2 Win=5792 Len=0 TSV=541957233
>   TSER=181990843 47 15:32:31.849727  192.168.1.2 -> 210.50.3.210 TCP
> 38039 > 
> smtp [ACK]
> Seq=106 Ack=245 Win=5840 Len=0 TSV=541957266 TSER=181990843
> 
> 
> 
> Sander Holthaus - Orange XL wrote:
>> [EMAIL PROTECTED] wrote:
>> 
>>> Ken Sarkies writes:
>>> 
>>> 
>>>> Aug  8 08:36:40 hta21 courieresmtp:
>>>> 
>>> 
>>> id=0012ED09.42F5FD34.00000A25,from=<[EMAIL PROTECTED]>,a
>>> ddr=<[EMAIL PROTECTED]>: 
>>> 
>>>> 451 Could not complete sender verify callout
>>>> 
>>>> followed by deferred. There are no other related entries here or in
>>>> syslog. The recipient can mail us and knows of no other mailer that
>>>> has problems with his address. The recipient's domain is directed
>>>> to a machine mailhost.planetdomain.com managed by a large ISP
>>>> (iPrimus), who incidentally use other mailhosts for their
>>>> subscribed user base. I thought initially that the remote machine
>>>> could not callout the sender here. However if we mail the same
>>>> person through MSX it goes without a hitch. My dim understanding
>>>> of sender verify callout is that the remote machine tries to start
>>>> up a dummy mail delivery to the sender and aborts after
>>>> authentication occurs. As port 25 is forwarded to the Courier
>>>> server, we should see the same problem regardless of which mailer
>>>> we use. 
>>>> 
>>>> Is this maillog entry saying that Courier cannot get an
>>>> authentication for the user on the remote machine?
>>> 
>>> No, it means that when Courier sends the recipient's address to the
>>> remote machine, the remote machine replies responds with "451 Could
>>> not complete sender verify callout".
>>> 
>>> That's all that this log entry means.  Not a thing more. Not a
>>> thing less. 
>>> 
>>> Why the remote machine sends this response is something that only
>>> the remote machine's administrator can figure out.
>> 
>> 
>> Actually not in this case. I think this is a standard error message
>> from Exim, if the remote machine is configured to verify senders
>> (e.g. callout or dialout). If you are seeing this message in
>> Courier's logs, it means that Courier is trying to send an email
>> with a 
> sender that cannot be confirmed.
>> Why it cannot be confirmed can be for various reasons, but take a
>> look a close look at your logs and configuration.
>> 
>> 
>>>> What sort of tests can I use to track down the problem further? Is
>>>> there for example a way to change Courier's level of logging to see
>>>> the dialogue between the machines?
>>> 
>>> The above log entry tells you exactly how the dialogue went.
>> 
>> 
>> 
>> 
> 
> 
> 
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