Hi all,

For a couple of months, I have been having trouble receiving mail from a 
particular host:

Dec 14 09:24:33 mintier courieresmtpd: 
error,relay=::ffff:208.92.232.28,from=<apa...@clients.sevenl.net>: 417 DNS 
lookup failure: clients.sevenl.net.  Try again later.

As it happens, this host belongs to the ISP on whose network my mail server is 
running.  It is their ticket/billing system which cannot send me any mail!

I have been trying to diagnose the cause of the problem; however, it is not 
apparent to me what is wrong, and I have been having trouble explaining to them 
the situation.

When I issue a lookup from my server, their DNS are returning a SERVFAIL for MX:

mintier ben # cat /etc/resolv.conf
nameserver 208.92.235.141  # sevenl.net's DNS
nameserver 208.92.235.142

mintier ben # host -t mx clients.sevenl.net
Host clients.sevenl.net not found: 2(SERVFAIL)
mintier ben # host -t a clients.sevenl.net
clients.sevenl.net has address 208.92.235.137

However when I do the same lookup from my office computer, I get reasonable 
results:

Palladeon:~ ben$ host -t mx clients.sevenl.net
clients.sevenl.net has no MX record
Palladeon:~ ben$ host -t a clients.sevenl.net
clients.sevenl.net has address 208.92.235.137

Presumably courier is rejecting messages because of the SERVFAIL.

Does this demonstrate a problem with their DNS, or might I have some kind of 
problem on my machine?  I feel I don't have a solid enough grasp of DNS (and 
courier's behaviour) to be sure.

Thanks,

-ben

--
Ben Kennedy, chief magician
Zygoat Creative Technical Services
http://www.zygoat.ca



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