Mark Constable writes:

On 27/01/16 12:20, Sam Varshavchik wrote:
> Use the full dig command. Is this two separate TXT records, or one
> single TXT record with two strings. If google-site-verification is a
> separate TXT record, it will definitely be ignored.

Sorry, yes, it was 2 distinct TXT records...

xxxx.com.au. 300 IN TXT "v=spf1 includes:spf.protection.outlook.com -all"
xxxx.com.au. 300 IN TXT "google-site-verification=IlCUVOx... etc"

> There are a bunch of nested includes here. Maybe one of them resulted
> in a stalled DNS lookup, and this is configured to be treated as a
> hard failure. The IP address looks fine to me.

I think I see the problem, includes != include...

v=spf1 includes:spf.protection.outlook.com -all

should be...

v=spf1 include:spf.protection.outlook.com -all

The domain admin atxxxx.com.au has made a mistake setting up the TXT record.

I hope you don't mind but while I am here would you/anyone mind giving me
a reminder how to "whitelist" the above until they fix the TXT record?

This should be a matter of setting BOFHSPFHELO, BOFHSPFMAILFROM and BOFHSPFFROM to "off" in the smtpaccess file, for the connecting IP address.


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