Hey all,

So, I thought I'd relay a story...not to freak anyone out or change
anything, but just as an experience that others can learn from.

For about 6 months, there has been a guy who drops in regularly at
Citizen Space for free - almost too regularly at times - and would
fall asleep at the communal tables in the back. I thought, "Whatever,
no biggie, really," until I got a complaint from my landlord that,
when CS wasn't open, he would sit outside of our door or wander around
the building for hours. So, the next time I saw him I told him that he
isn't allowed to be in the building hanging around when we aren't
there. So, that was problem A. But he didn't really listen and we
would still find him sleeping outside our door. I must have told him
about 10x personally. Then he hadn't come around for a while, so I
thought that the issue was done.

But no. One day I received an email from Eddie from The Hat Factory
asking me if Ryan Cook ever hangs out at Citizen Space and that they
had to finally ask him to leave and not come back because he was doing
the same thing - sleeping in the building - as well as bringing his
clothes and showering there. Eddie and another guy had taken Ryan to
lunch to get more information from him and didn't find much out.
According to Ryan, he had a job and a place to live. So they said he
would have to limit the times he dropped in and no more showering or
sleeping there. But he continued, so they finally threatened him with
calling the police if he returned.

After that point, he stepped up his presence at CS again, this time he
had no laptop with him and people in the space (renters and other
dropins) were starting to complain about his presence. He would come
in, eat stuff from the cupboards, make coffee and leave a mess, then
sleep at the table. So, I told him he couldn't come back to CS without
his laptop - "This isn't a shelter, it's a workspace." I said. But a
couple of nights later, I came into the office to check on a package
at around 10:00 pm and, after unlocking the security door, I found him
behind it, hanging out. Of course, this freaked me out a bit, but I
firmly told him he wasn't allowed to be there, to leave and not come
back until he gets a computer.

A couple days later, Jonathan, one of the desk renters, found him,
again, behind the locked security door and observed a pile of luggage
and clothes. This was early in the morning. He instantly left and
called me, telling me he didn't want to have to deal with this any
longer. I was very angry at that point and went directly over there,
but he was gone. Later that day, I caught him in the building again
and told him to take his clothes and leave and that I would call the
police if he returned. That was last Friday.

On Monday, I wasn't at the space, but Arne told me he came in to
gather 'some of his things that he had left' at the space. CS is NOT a
storage locker. Arne supervised him and walked him out of the
building. I thought that was the end of it. But no again.

Today, I stopped by CS to check on a package and, lo and behold, he
was there again. I totally blew up and told him I was going to call
the police and locked myself in the office. The police came by and he
was STILL hanging in the building. The officer talked to him, then
came and talked with me. I told him the story and the officer told me
he would tell Ryan that he would be charged next time he came into the
building.

I hope this is the end of it. It's driving me nuts. I don't know if
he's a physical threat - he hasn't made any threats or moves. However,
his continued presence feels like a fear tactic and he makes everyone
at CS extremely uneasy...even the big guys.

I'm looking for advice here...but also to open up a discussion on
whether others have shared this problem and, if so, how have you dealt
with it?

Tara

-- 
-- 
tara 'missrogue' hunt

Book: The Whuffie Factor: Using the Power of Social Networks to Build
Your Business 
(http://www.amazon.com/Whuffie-Factor-Capital-Winning-Communities/dp/0307409503?ie=UTF8)
Company: Citizen Agency (http://www.citizenagency.com)
Blog: HorsePigCow: Marketing Uncommon (http://www.horsepigcow.com)
Twitter: http://www.twitter.com/missrogue
phone: 415-694-1951
fax: 415-727-5335

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