I sent this along to our interns who orient new guests, and we've had
similar positive results. Great, idea, thanks SO much for sharing!

-Alex

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Alex Hillman
im always developing something
digital: [email protected]
helpful: www.unstick.me
visual: www.dangerouslyawesome.com
local: www.indyhall.org



On Mon, Nov 16, 2009 at 2:32 PM, Eric Marden <[email protected]> wrote:

> On Nov 11, 2009, at 11:52 PM, kathryn aaker wrote:
>
> > The super nice guy at reception whose name I can't remember greeted
> > me, got me seated, and was like "get set up, we'll deal with the
> > rest later... is there anything I can do to get you working?", and
> > the very focused attention on the value of my time was both
> > refreshing and wildly appreciated, especially since I was getting a
> > late start that day and worried about getting in touch with my
> > client ASAP.
>
>
> Thanks for sharing this. While this is a small change from 'standard
> operating procedure', it make a big impact as you experienced. More
> spaces should adopt his practice.
>
>
> - Eric Marden
> . . . . . . . . . . . . . . . . . . . . .
> http://xentek.net/
> tw: @xentek
>
>
>
>
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