One of my summer projects here at NWC is to refine our internal processes so
we're running a nice tight ship.

That means every time I get an email from someone asking for some kind of
funky favor or strange use of the space, I look at it in terms of how it
could fit into a construct that we can refer back to in the future.

It seems, however, that no matter how many permutations I try to account
for, people consistently find new ways to ask for things that just don't fit
into anything.

I'm sure you all encounter similar things-- how do you manage it in a way
that isn't super labor intensive?

In particular, how do you handle non-members coming to you with odd
requests?

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