Hey Kelly,

Great idea! We actually have a small survey up to get some feedback for our
second space here in Seattle. We've seen pretty good response so far. It is
currently up on our Grow page here: http://www.officenomads.com/grow. Some
things to note:

   - As this is for a second space, we assume that folks know what kind of a
   space we're building. Therefore the survey is very short and simple. If
   folks want to learn more about Office Nomads, they simply swing by our space
   to hang out and see if it's a good fit for them.
   - We did not give people a "maybe" option when it came to asking whether
   or not someone would sign up for a membership at this specific location. At
   this point in our process, we needed people to truly let us know whether
   they were in or not.
   - Even with that considered, having the notes field has enabled me to
   gauge true interest, even from those who say they would sign up. So although
   I currently have 35 people who have said yes, the list is more realistically
   about 20 people long at the moment. Possibly even shorter, and I recognize I
   can't depend on all 20 of those folks being there the day we open. That
   said, this is a list of 20 (even 35) people who I am sure are more than just
   slightly interested, and I can keep them abreast of our process and ensure
   they are a part of the process of building the second space.
   - This survey is very specific to the space we are looking at. This was
   yet another reason we kept it so short. When we were looking to start Office
   Nomads originally back in 2007, we sent out a survey that asked folks which
   neighborhood we should be in. We repeated that process again for the second
   space, and now we are able to be hyper-specific about the space we are
   looking to have feedback on.

Anyway, that's a bit of a ramble but I hope it's helpful! I'd also say that
you can only do so much with folks who reply to a survey or who state their
interest. You can figure that they'll support you, but they might not show
up on day 1 ready to be there for you.

Good luck!

Susan
__
Office Nomads
officenomads.com
206-484-5859



On Thu, Aug 18, 2011 at 12:50 PM, Alex Hillman <[email protected]
> wrote:

> This is an awesome idea, and also a great way to collect contact
> information of people who are interested.
>
> One thing to be wary of: people will tell you one thing, and then do
> another. I've experienced this in coworking (other spaces I've advised) as
> well as in software businesses I've helped build.
>
> The key is to gather this information for orientation, and then look past
> it. Expect that people will tell you that they'd pay for it...until the time
> comes to write a check and they change their mind. You need to consider
> their worldviews, as in how much do they spend on their business, and what
> other things do they buy? You may find yourself surprised, and learn things
> that will help you craft your offerings as well as your price points.
> Pricing is one of the single hardest things to do well in business, period.
> Coworking is no exception. We modeled after other similar membership
> subscriptions rather than rental models, including art co-op memberships and
> - believe it or not - greek life/fraternity & sorority house membership
> models.
>
> I'd love to hear of any creative ways that people have learned what people
> will ACTUALLY want/use/pay for, after hearing something different in
> preliminary surveys and questionnaires.
>
> Remember the Henry Ford quote: "If I'd given people what they'd asked for,
> they would've gotten a faster horse".
>
> -Alex
>
> /ah
> indyhall.org
> coworking in philadelphia
>
>
>
> On Thu, Aug 18, 2011 at 3:36 PM, David Clinton III <[email protected]> wrote:
>
>> Great idea.  I intend to do the same.  One thing we plan to try to gauge
>> is what people are willing to pay.  So far (in mere informal conversation),
>> we’ve heard that people love the idea “if they could afford it”.  I
>> recommend finding out what coworking is worth to people before getting
>> started to see if it’s viable.
>>
>> --
>> *David Clinton III*
>>
>>
>>
>> On Aug 18, 2011, at 12:27 PM, Kelly Sims wrote:
>>
>> I'm thinking about creating an online poll (or survey) in order to help
>> gather some feedback from my local community as I push forward on things. I
>> did a quick search of this group but didn't find anything along those lines
>> that had been done. Has anyone run one before, before setting up a space?
>>
>> My idea is to gather a series of questions for the poll. Then I want to
>> print up some simple cards through Moo with a short url, a QR code, and a
>> brief blurb about the concept. I'll hand these out all over my area in order
>> to get some feedback from people, as well as push out on Twitter, FB, etc.
>>
>> I'd love some input on what questions to ask. Those that have started
>> spaces, what would be good to know early on?
>>
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