Hi everyone!

We recently completed a revamp of the project 
website<http://www.opencoworking.org/coworkingwiki/>. 
There's now more information about our 
goals<http://www.opencoworking.org/coworkingwiki/project/updatedwiki/>, 
our execution plan <http://www.opencoworking.org/coworkingwiki/project/>, 
and our budget<http://www.opencoworking.org/coworkingwiki/project/timeline/>. 
We also posted a new blog 
<http://www.opencoworking.org/coworkingwiki/blog/>entry in response to 
community feedback (pasted below). If you're still on 
the fence about 
donating<http://www.opencoworking.org/coworkingwiki/participate/#donate>, 
feel free to contact 
us<http://www.opencoworking.org/coworkingwiki/contact/>with your concerns or 
questions. There are plenty of other ways to get 
involved <http://www.opencoworking.org/coworkingwiki/participate/>, too, 
like copy/pasting this message and sharing it with your members or 
coworking friends. Thanks for helping us get the word out!


*Building a Better Tool* 
Posted on May 15, 2012 by kevin 
 
We received some great community feedback in last week’s post, Your Wiki, 
Your 
Voice<http://www.opencoworking.org/coworkingwiki/2012/05/08/your-wiki-your-voice/>,
 
and we’re hard at work addressing your concerns and implementing your 
suggestions.

*Visibility*

We’ve been giving the wiki a hard time for its deficiencies (and we’re not 
about to stop yet – this is a renovation project, after all!). For all its 
problems, we’re lucky to have such a highly visible platform at our 
disposal. Catalysts, space owners, and coworkers are already likely to find 
and visit the wiki. Search engine optimization isn’t our problem, and it’s 
a fantastic problem not to have.

*“Difficult,” “Hit-or-Miss,” and “Overwhelming”*

Those are just some of the words you used to describe the current Coworking 
Wiki <http://wiki.coworking.info/w/page/16583831/FrontPage>. The first few 
links on the homepage will send you to separate pages for the Coworking 
Directory, Catalysts, and space owners, but if you were to stay on the page 
and scroll down you’ll find a long, somewhat organized list of worthwhile 
information and resources. Most of the links still work, but a lot of them 
don’t. Plunge further into the wiki and you’re likely to get lost or 
confused. For example, there’s a “Just 
Interested<http://wiki.coworking.info/w/page/16583869/Interested>” 
link on the homepage under “What stage of coworking are you at?” Click on 
it and you’ll get a reiteration of text from the homepage, plus another 
link to a quixotic and overly-general discussion of Building Blocks, the 
point of which is really just to direct you to a SXSW conference PowerPoint 
from 2006. My personal favorite is the “Interested Individuals” link on the 
“Just Interested” page, which I thought was broken until I realized that 
the link is only meant to route you to the page you’re already on (I’m not 
comfortable telling you how long it took me to figure this out).

*Enough picking on the wiki! Solutions, please!*

Yes, thank you. The first task is to *categorize, structure, and clean-up 
the wiki’s existing content*. We started work on a hierarchical headings 
chart after identifying the wiki’s main user groups. These are: Catalysts, 
space owners, and present and potential coworkers. Each of these 
stakeholders will have very different needs to explore through the wiki. A 
Catalyst will be interested in gauging local interest, founding a 
community, and commercial leasing. We’re still swooning over Rayann Larsen 
of The Work Spot <http://workatthespot.com/>’s suggestion that we pattern 
flow through the site after the process that a user would naturally follow, 
“inception to execution to growth . . .” Using this technique for each 
stakeholder group, we will identify specific topics of interest, make those 
topics our section headings, and fill in the blanks with text and 
resources. We’ll still provide links to helpful external links where 
appropriate, but one of our goals is to make the wiki a shared knowledge 
base rather than a redirection tool. (The Updated Wiki 
Plan<http://www.opencoworking.org/coworkingwiki/project/updatedwiki/>
)

There’s a lot on the wiki to categorize, structure, and clean-up, and 
collaboration and community are two of our greatest values, so we’ve 
started the simultaneous task of *assembling dedicated, talented coworking 
space employees to assist in ongoing site maintenance*. This group of a 
about 5 individuals will make one-year commitments to the project, and 
their work on the project (which should be limited to about 5 hours a week) 
will become part of their regular job functions (we’ve already got 
some<http://www.opencoworking.org/coworkingwiki/project/team/>!). 
Just to be clear: the time team members spend on the project will occur 
during their regular hours (no overtime necessary), and compensation for 
their work will essentially be donated by the spaces they work for. This 
approach <http://www.opencoworking.org/coworkingwiki/project/> has several 
advantages:

1. *It’s sustainable!* You may have noticed we’re trying to raise 
money<http://www.opencoworking.org/coworkingwiki/participate/#donate>to 
implement site changes, coordinate the team, and build some software. 
Once that work is done, and the team is assembled, the services offered by 
the site and the upkeep necessary to run it essentially become free. We pay 
to get over this hurdle, and then it’s done.

2. *It broadens the experience and diversity at work on the project.*Coworking 
is a widespread, global movement. As with any large constituency, 
there’s a huge variety of beliefs, talents, and skills that should be 
represented. Right now, the core group at work on upgrading the wiki is 
mostly in Seattle, WA, and we’re very eager to broaden our talent pool.

3. *It’s flexible.* We don’t expect the wiki to stay exactly as we make it 
after the redesign. This system of oversight creates a model that can 
continue well into the future, with team members transitioning out after 
year-long commitments, and the size of the team expanding or contracting 
along with project demands.

Once the jobs of staffing and cataloging are underway, the public face of 
the wiki should begin to change in some really dramatic ways. *One of our 
goals is to make it a comprehensive and useful community tool for 
information and collaboration.* The site boasts a Catalyst “Getting 
Started” guide, but it’s woefully incomplete. By identifying specific 
targets, we can request information from the broader community or begin to 
fill in the gaps ourselves. When it comes to collaboration between spaces, 
the site already connects to a few helpful tools and examples. We can 
provide brief descriptions of what these things are instead of just linking 
to them, and if it turns out that we’re just scratching the surface, we can 
organize them by type (examples: Inter-space Collaborations That Benefit 
Coworkers; Electronic Tools for Managing Coworking Staff; Techniques to 
Increase Socialization and Networking Between Local Coworking Spaces).

*Our most ambitious goal is upgrading the wiki’s Coworking Directory to a 
map-based, searchable platform in which the listing results are controlled 
by the spaces themselves.* We’ve already identified the model and started 
work on a prototype. We’ll provide space owners with a tool that will 
generate some HTML code for their space’s website. The code will not change 
anything about the website’s appearance, but it will isolate and organize 
the information for the space’s listing. Our search tool will generate a 
listing from the code and display it to wiki users. Space owners will 
control their own listings, and they can update it whenever they want 
without contacting us. The wiki’s Coworking Directory is different from 
other services in that it’s not commercial or for-profit; it’s controlled 
and operated by the community, and it’s completely neutral (no featured 
listings).

*What We Need*

We’re still trying to grow our 
team<http://www.opencoworking.org/coworkingwiki/participate/>with new members, 
volunteers, and donations. We’re always looking for 
feedback <http://www.opencoworking.org/coworkingwiki/contact/>, too! We 
never want to lose sight of the fact that the Coworking Wiki is a community 
tool that belongs to everyone, so your comments are always welcome.

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