Hi Gabe,

I'm a software developer that happens to own a small coworking space called 
Cowork MYR. For the past 18 months, we've been running on an app I 
developed to manage our members and billing. In my spare coding time I've 
packaged up this code into what we call Lemyr (http://lemyr.co/). We have 
intentions of open sourcing the main core and offer hosted versions and 
customization services. I'm just so busy with contract work that it's been 
difficult to get to that point!

Anyway, we use Stripe's subscription plan service which has been great to 
get up and running quickly. But it has been on the feature map to remove 
the hard dependency on Stripe and decouple the pro-rating and invoicing 
from the payment gateway so we can be multi-gateway friendly (which sounds 
*exactly* what Chargebee is doing!). The only real problems we've run into 
with Stripe's stuff is the inability to specify and arbitrary billing date 
(eg; all members get invoiced on the 3rd of every month) and their 
pro-rating is a little hard to follow when members change from one plan to 
another. We trap all of Stripe's webhook events so we can generate whatever 
reports someone might need from the Lemyr dashboard. So far the only report 
request we've had has been for monthly credits and refunds. The key seems 
to be making sure the transaction can be resolved to an actual member 
quickly and easily. 

That's my experience so far, at least.

Paul



On Monday, February 10, 2014 8:07:49 PM UTC-5, Gabriel Cuevas wrote:
>
> Hey guys,
>
>   A couple of our customers have told us to check out these forums so 
> forgive me for bringing up this outdated topic once again. 
>
> Based on recent conversations with customers, there still appears to be 
> issues with the systems mentioned below, so I'd like to reach out and see 
> if these are still happening. 
>
> Can you all share what types of reporting you need/don't have and what 
> other features (or lack there of) you wish were available to your existing 
> Coworking space management system?
>
> I'd love to learn more about this industry. Please contact me directly on 
> my cell at (415) 847-8011.
>
> Regards,
>
> Gabe Cuevas
> [email protected] <javascript:>
> www.Chargebee.com
> *Subscription Mangement, Billing & Invoicing*
>
>
> On Friday, January 27, 2012 6:00:44 PM UTC-8, Andy Didorosi wrote:
>>
>> I would like to know what member management and payment systems everyone 
>> is using.
>>
>> I know it's been debated to death; but there's some new solutions out 
>> there and organizations evolve.
>>
>> What do you use to track your active members? What tools does your front 
>> desk have to figure who's paid up and who's gone bust? Do you do it paper 
>> and pencil or high tech?
>>
>> How does your space get paid? Recurring PayPal or amazon payments? 
>> Quickbooks? Cash and check? Do you do anything to streamline the process?
>>
>> Let this thread stand for the current state of membership and payment 
>> system uses in early 2012.
>>
>> Thanks!!
>>
>> Andy Didorosi
>> Paper Street Detroit
>> Welovepaperstreet.com
>> 313-427-9668
>>
>>

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