Kia Rhamani is the CEO. Here's his email. [email protected] _______________ Aaron Cruikshank Principal, CRUIKSHANK Phone: 778.908.4560 email: [email protected] web: cruikshank.me twitter: @cruikshank book a meeting: doodle.com/cruikshank linkedin: linkedin.com/in/cruikshank On Nov 20, 2014 5:50 PM, "Lisa Anne Logan" <[email protected]> wrote:
> I've noticed a lot of interface improvements recently, and I do like that > I get a text when someone makes a booking so I can immediately review and > approve/decline as I choose. It does seem someone out there is working on > the product.... but not the help desk - I submitted a support request > recently on several truly buggy things and never heard back. We just > recently entered our payout details to collect what's supposedly waiting > for us, but the past reservations and receipts page is so jacked it's > unclear what that amount even is. Will be curious to see if we get paid. > > Minna, have you tried searching LinkedIn for an employee you can email > directly? Or making a support request post on their company page there, if > they have one? > > On a similar issue in the past with another vendor, I had some success in > saying that I really liked their product and wanted to keep using it, but > the growing concern in the online community of coworking space managers and > my own experience of not receiving any help replies were leading me to take > my business elsewhere - also, that I'd love to report back to such an > influential community of prospective customers that I finally received good > service and they should give it another chance. Power of the people ;) > Even the scummiest product will get back to you if they feel you're a > voice to many. It's not a tactic to be abused of overused, but it was > totally true in that case, and it totally worked. > > > > On Tuesday, November 18, 2014 11:31:02 AM UTC-8, Minna Van | > TheNetworkHub.ca wrote: >> >> Any one know direct contact for anyone from ShareDesk? Sent 3 emails, 1 >> twitter DM and filled out support form and no answer. >> >> ShareDesk sold a desk for a month, which we didn't know about until >> someone walked in... no headsup, no form, no agreement, no money. Not even >> sure if this is for real.... Help? :( >> > -- > Visit this forum on the web at http://discuss.coworking.com > --- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
