Ugh, that sucks, and I know how doubly stressful it can be to not have a
straight answer to tell your members, either. That's the worst.

So there's definitely the fallback of knowing what your lease says - that's
where you'd go when nothing else works.

Have you specifically talked to your landlord about the fact that the water
has been off for 24 hours and *the bathrooms are inoperable, making it
unusable for your members?*

I add that last bit because I've been amazed how often our landlord just
doesn't think about how a problem with the building actually affects us.
Once I say it out loud, they'll get it fixed.

Sometimes I've even offered to hire an expert to come out and fix it and
send them the bill. That usually gets them to send their people out pretty
quickly :)

Obviously every landlord is different. If you get radio silence or
pushback, consult your lease and a lawyer...but if this is an isolated
incident I'd put a bit of effort into trying to open the lines of
communication with the landlord before you slap them with "THIS IS YOUR
RESPONSIBILITY."

Hope this pans out quickly and easily!

-Alex



------------------
*The #1 mistake in community building is doing it by yourself.*
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On Tue, Jan 26, 2016 at 11:24 AM, Jensen Yancey <[email protected]>
wrote:

> To fix a leak, our landlord had the water shutoff yesterday at 10AM, the
> work was supposed to be finished by 1PM that day, but it's been 24 hours
> now and the water is still off. The landlord did not bother to get any kind
> of alternatives for bathrooms, and there's nothing nearby that's
> particularly convenient for our members to use. I saw the plumbers when I
> came in at 9, but when I went to go talk to them 30 minutes later they and
> their van was gone, so who knows how much longer this is going to last. We
> have a good relationship with the landlord so I don't want to start
> threatening her over things that aren't really her fault, but this seems
> pretty unacceptable. Is there anything that a landlord is required to do in
> a situation like this?
>
>
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