Laura,

This is fantastic and really helpful, thank you! 

Best,
Jessica

 

On Friday, May 20, 2016 at 5:35:59 PM UTC+1, Laura McGlynn wrote:
>
> So glad you posted this, Jessica!  I've been looking to connect with other 
> small/suburban/niche spaces, as well.
>
> We are 1 year in, located in South Florida which is a really spread out 
> area without much urban concentration outside of Ft. Lauderdale or Miami 
> (45 mins to 1.5 hour away). We are on a historic main street of a small 
> town (20k) 15-20 mins outside a small city (100k). We have about 3,400 
> square feet indoors (which includes a small commercial kitchen) and 30 
> members. We have a pretty tight creative niche for our membership, which 
> adds more of a challenge sales-wise but helps us build a really strong, 
> collaborative community. 
>
> My tips are pretty similar:
> - We focus on community. My community managers (3 part timers) and I all 
> take time to get to know each of our members personally and in depth, and 
> without a huge member base we are able to really able focus on their 
> individual needs. There was a question in the FB group about "how do you 
> get them to leave their big house/home office to come to yours", and my 
> answer is by building an irresistible community. Our members don't come in 
> because of the quality of desk and chair; they come in to see friendly 
> faces, make connections, and vent/be inspired/get ideas/feel less alone 
> with their challenges and successes.
> - We also have function as a hybrid coworking space and community 
> center/venue, and supplement our income by renting out space out for 
> private events. There is a big need in our town for this type of space; 
> it's also a big member benefit (reduced/at cost rates). Having to maintain 
> a flexible space adds challenges, though.
> - In our first year, we hosted a LOT of events to promote our space and 
> get our name out there. We're starting to pull back on this a bit because 
> we feel it's done the work we needed it to, and it's exhausting, but we'll 
> still host the most targeted and beneficial ones.
> - Expect to spend a lot of time educating people on what coworking is and 
> how it benefits them. We have a street level location with foot traffic, an 
> open door and someone always available to answer questions and give tours - 
> I think it's a major factor.
> - We didn't have a lot of luck getting help from the local government or 
> economic boards. If you can do this, it would be a huge help.
> - If I had a do-over, I wish we had a little more space to be able to add 
> larger office suites with multiple employees, and/or partner with a retail 
> type business to bring in traffic and share costs. About 1,000 more feet 
> would do it.
>
>
>
>
>

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