Hey Tony,

Still exploring as per the industry metrics but major focus is over ease of 
efforts from customer's point of view. Our customers often like processes 
which are simpler and effort less from their perspective. We can connect 
personally to have an in depth conversations occasionally also to make 
things better for each other.

On Thursday, June 30, 2016 at 10:14:49 PM UTC+5:30, Tony Bacigalupo wrote:
>
> Welcome Gaurav! 
>
> I'm curious: what kinds of metrics do you look at when you're working on 
> improving your processes?
>
> I'm working on an effort to help coworking spaces shift their mindset away 
> from "butts in seats" and towards more valuable success metrics, so any 
> guidance would be appreciated.
>
> Thanks!
> Tony
> *---*
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>
> On Wed, Jun 29, 2016 at 2:33 AM, <[email protected] 
> <javascript:>> wrote:
>
>> Hey Community,
>>
>> My name is Gaurav Sharma, I am working as Operation's Analyst with 
>> 91springboard based out in India. Just to give the brief about 
>> 91springboard, we have 1200+ existing members currently in our 7 hubs 
>> across India. I majorly work over the projects of customer happiness and 
>> satisfaction, data analysis and making processes easier for members by 
>> regular improvement of processes.
>> For more information : http://www.91springboard.com
>>
>> Looking forward to contribute to the community and to seek support and 
>> guidance whenever needed.
>>
>> Cheers !
>>
>> Best Regards,
>> Gaurav Sharma
>>
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