Tools we use for this (and lots of other things), what they're for, and how much they cost.
*GravityForms <http://www.gravityforms.com/purchase-gravity-forms/> * This Wordpress plugin lets you design really nice looking and easy to use forms for just about anything, *without writing any code. *In the context of tours, you can create a form that people fill out to choose a day and time for a tour. But the best part about GravityForms is that there's a HUGE ecosystem of plugins for it (even though it's a plugin itself) so you can connect it to just about any other tool you're using. GravityForms is crazy, crazy useful. *$$ Get the developer license even if you're not a developer, $199/year. You'll most likely want all of the plugins that come with the dev license, including the one that lets you connect to....* *Zapier <https://zapier.com>* One of the things Gravity Forms can do is submit form information to Zapier, which basically tuns all of the webapps you use into building blocks. Here's a post where I covered a bunch of automations in detail, including our tour scheduling <http://dangerouslyawesome.com/2015/01/6-automated-workflows-that-make-our-coworking-space-better-every-day/>. In this case, Zapier gets "told" when the GravityForms form is submitted and then a bunch of things can happen, including: - Automatically put an event on the calendar with a reminder - Create a trello card - Add them to our email system - Trigger a new tour welcome email sequence - Trigger a follow-up reminder to be sent to our team ...etc. We've evolved our Zapier workflow quite a bit since I recorded the screencast in that post above, but the foundation will get you a long way. *$$ Free up to 100 tasks, we pay $15/month for 3000 tasks and it's plenty.* All of this fancy plumbing still really depends on the content to be warm and welcoming, feeling like it was written by a person vs a robot, but it does remove a lot of human error from the process, which was our biggest goal of automating apart from freeing up our team to focus on things that robots can't do as well ;) -Alex ------------------ *The #1 mistake in community building is doing it by yourself.* Better Coworkers: http://indyhall.org Weekly Coworking Tips: http://coworkingweekly.com My Audiobook: https://theindyhallway.com/ten On Mon, Oct 17, 2016 at 3:48 PM, Craig Baute - Creative Density Coworking < [email protected]> wrote: > I use a Wordpress site with basic Contact Form 7 implementation for tour > scheduling. It's a manual process, which is fine overall, but I know there > are some good alternative solutions out there. I am looking for different > ways that spaces approach the tour scheduling and tour, any automatic > follow up, and any other tricks or hacks. > > > -- > Visit this forum on the web at http://discuss.coworking.com > --- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.

