Tom:

I too would be very interested in learning about how you identified and 
invited the 20 non-profits for you "Friends of" program.  I look forward to 
learning more.

I concur with Alex ... great post.

Tracy Wilson
[email protected]

On Tuesday, January 31, 2017 at 2:50:07 AM UTC-8, Tom Lewis wrote:
>
> We have a very similar demographic to you in that most of our members are 
> older, married with kids, and few can afford to live in the centre of Bath, 
> so people commute in and out.  This means that there is limited demand for 
> memberships outside the 9-5.  We looked at doing community memberships, 
> partly because we do have people asking about the benefits we offer 
> (discounts at local cafes and events etc) but we decided that it would end 
> up diluting our community not enhancing it.  I think an important thing to 
> remember is that all communities are different, and we all approach 
> coworking in the way that suits our community (both inside and outside the 
> physical space) best.  We were worried that we'd lose what makes our space 
> special.  However, we so worry about being seen as cliquey or elitist.
>
> So, what we've done is turn the situation around.  We've taken the 
> approach that we should make ourselves more attractive for those who could 
> enhance the community, and who can actually come here, but who aren't able 
> to do so (mostly due to cost).  So we've done three things to address this
>
> 1. About a year ago we launched our 'Friends of The Guild' programme where 
> we invited 20 local not for profits/charities to take us up on the offer of 
> a free membership.  This has been a huge success- not only do these 
> organisations really benefit in terms of practical things like fast 
> internet access, but they've embraced being members and have gained a new 
> platform to share what they do with our other (paying) members.  It's 
> really enriched our community, and we've found more events happening, more 
> goodwill and an overall better sense of mission.  The NFP's also spend lots 
> of money on room hire, which we didn't plan, but they tell us they'd rather 
> spend it with us than anywhere else (obv we give them max discount)
>
> 2. We realised that we have a very small but loyal subculture here of 
> people working late, many of whom are second jobbers or on the side 
> startups.  We've decided to formalise this and are about to offer night owl 
> memberships, at a very affordable price, so we can attract people who 
> otherwise couldn't afford to be here- particularly younger people, 
> students, older people.  We are discussing how much day time use to include 
> as well, because we don't want these night time members to be strangers.
>
> 3. We've identified some areas of diversity where we are lacking (and 
> we're a city of 80,000 mostly wealthy, mostly middle class, mostly white 
> people so it's not easy).  We're going to offer really juicy 'getting 
> started' discounts to younger people, people who have just started a 
> business, and return to work parents
>
> We hope that this is a constructive way of enriching our community.  I 
> always have in the back of my mind Alex H's words of wisdom- it's all about 
> net givers not net takers.  We're looking for more net givers, who will 
> take a free/discount membership and give something back.  That's our best 
> approach to building community outside our core rack rate paying members
>
> On Friday, 27 January 2017 22:15:16 UTC, Julia Ferguson wrote:
>>
>> Cowork Frederick has been considering adding a community membership - one 
>> that does not include any use of our coworking space, but are struggling 
>> with why someone would want such a thing. We want to position the 
>> membership correctly and make sure there is real value there before we 
>> starting signing people up.
>>
>> Members of Cowork Frederick like the friendships they've built here and 
>> most of our members freely talk about how they are more successful, more 
>> productive, or just plain happier because of the other members in the 
>> community. That's pretty cool, but it currently happens because they come 
>> here to work and are running into each other, getting to know each other. 
>> Because our members haven't been interested, we don't have a lot going on 
>> outside of people coming together to work. 80% of our members are married 
>> with children and, when they are not working, they want to be home with 
>> their families. 
>>
>> To those who have community (only) memberships - what sorts of things do 
>> you do to help those who don't come into your space to work connect and get 
>> value from their membership? 
>>
>> We've just relaunched a lunch & learn series (members teaching members) 
>> and do a something social (networking without networking) each month. We're 
>> also on the verge of launching a program that aims to bring leads to our 
>> freelance members. We have a Slack group, but it's not very active. There 
>> are many, many Meetup groups and other ways people can find others of 
>> like-mind and connect free of charge.  I can't get my head around why 
>> someone pay us for a community membership.  
>>
>> Why would you say your community members pay you for their membership? 
>>  What value do they get? 
>>
>

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