Chris - if you wanted to setup a call or shoot me an email I'd be happy to 
help.  We have experience with Co-Working spaces and conquering many of the 
problems you face, but I'm not sure all. Regardless, shoot me an email if 
you wish and happy to help with what I can.  Email address is Bradd at 
gamma.tech.  [email protected] 

On Sunday, October 15, 2017 at 10:07:16 AM UTC-4, Chris Adams wrote:
>
> Hello, my name is Chris Adams. My business partners and I recently opened 
> a coworking space in Baton Rouge, Louisiana, and I'm looking for some 
> advice on network setup. Any suggested companies or people that have an 
> understanding of coworking and/or are recommended by space owners are 
> welcome as well. A little bio: We've been open since July 2017, and I have 
> tried multiple solutions found online without finding the solution that I 
> believe is right for me. I'm hoping to get advice or information from other 
> owners and space managers to help determine our space's precise needs, and 
> we are looking to hire for services and/or professional advice. However, we 
> are a young company, and I'm trying to waste as little money as possible 
> and avoid paying for things I do not need.
>
> *Our Current Setup:*
>
>    - Nexudus Software to manage users, billing, etc.
>    - Mikrotik router with hotspot for Nexudus wifi checkin
>    - 1 Managed Ubiquiti Unifi 24-port Switch 
>    - 1 Managed Ubiquiti Unifi PoE Switch 
>    - 4 SIP VoIP Polycom Desktop Phones
>    - 1 SIP VoIP Polycom Soundstation 5000 Phone
>    - Xerox WorkCentre 6515 DN MFP connected via LAN
>    - One on-site Ubuntu server
>    - Ezeep for printer management w/ Nexudus integration
>    - Five VLANs (all w/ dedicated subnet & DHCP):
>       - Our admin VLAN w/ dedicated SSID
>       - Hotspot VLAN w/ dedicated SSID
>       - Client1 Admin VLAN w/ dedicated SSID
>       - Client1 Staff VLAN w/ dedicated SSID
>       - Client 2 VLAN w/ wired ethernet access only
>    
> *Current Setup Notes:*
>
>    - I hired an IT engineering firm based in Austin to help remotely 
>    because I was having problems with the MikroTik/Ubiquiti combo (i.e. Unifi 
>    software completely stopped working after a couple of weeks, MikroTik 
>    hotspot was buggy) and they fixed those issues at a pretty hefty price. 
>    They hinted that they though my network setup was unusual, but I wanted to 
>    be sure of exactly what needs to change before hiring them (or someone 
>    else) to assist with the process.
>    - I have a Unifi Security Gateway which was replaced by the MikroTik. 
>    USG was purchased before I chose Nexudus as my management system. 
>    - All users are running either Windows 10 (desktop & mobile), Mac OSX, 
>    and have various mobile devices.
>    - I chose VLAN setup because my clients brought their own 
>    printers/copiers and wanted to be able to share the printers and files 
> with 
>    each other without the risk of unauthorized access. 
>    - The MikroTik/Nexudus Hotspot is set up to block traffic between 
>    clients connected to that subnet. I could program everything EXCEPT the 
>    Polycom SoundStation to bypass hotspot authentication and connect to the 
>    internet on the hotspot network. I did this to prevent users from 
>    connecting their devices directly to outgoing ethernet ports in the phones 
>    to bypass hotspot authentication.
>    - I have no ability to track and charge for copies or received faxes 
>    on the WorkCentre. I mistakenly thought the model I purchased supported 
>    document codes and accounting features. It does have user management with 
>    very limited permission options, a very disorganized event log, and 
> support 
>    for common authentication protocols such as LDAP.
>
> *Plans and Goals:*
>
>    - We're switching from Nexudus to Proximity Space soon, which will 
>    eliminate the eZeep integration and various other features built into 
>    Nexudus. I have two old Microsoft Server boxes with decent storage, ram, 
>    and processors that I would like to use for file and print servers (with 
>    central user authentication, group policies (shared folder size limits, 
>    print limits and policies, etc.), and a CRM. 
>    - I think the server should be Linux based due to the required 
>    compatibility with Windows, Mac OSX, Linux, and mobile device clients. I 
>    don't want anyone to lose their current local user accounts on their 
>    systems. I'm hoping there's a possibility for my server user to match 
> their 
>    local user and work together. 
>    - I tested JumpCloud's Directory as a Service on my machine, and it 
>    took over my local user account which worked out great except for the fact 
>    I can no longer manage the local user account from my PC. I'm not sure 
>    members would like that. JC also offers Radius as a Service, which I 
>    thought may be beneficial to me in some way.
>    - Is there an option other than VLANs and/or separate subnets to 
>    segregate network sharing? Do VLANs require a dedicated subnet? My server 
>    will not ping a client in another VLAN/subnet, but the client can ping my 
>    server from VLANS outside of the hotspot. I haven't tried to ping my 
> server 
>    from clients in the hotspot.
>    - I would like to have a dedicated VoIP network that only allows 
>    either voice only traffic or mac address authentication.
>    - Security is a major concern for me. I do not understand linux's 
>    command line firewall configuration or MikroTik firewall configuration. 
> QoS 
>    setup is a priority for me in the future as well.
>    - It's not a must, but I would like to be able to control the public 
>    PC in our conference room. I do not want users to have access to any 
>    settings or be able to install programs, etc. on the machine. Automatic 
>    deletion of downloaded files would be nice, too.
>
> *Short version - *I would like to control which clients can access 
> certain directories and printers, have a central user management system for 
> file/printer access control policies, have users use the same login on the 
> printer as they would on the network and wifi, account for all pages 
> printed, copied, and received via fax based on color or black and white ink 
> usage, VoIP network that blocks everything but the phone/voice traffic, 
> central control of the public PC in our conference room, and user-friendly 
> QoS & internal and external security configuration.
>
> Please let me know if I am misunderstanding something or left out 
> something. We're growing faster than I thought we would, and I want to 
> ensure my members are happy and my network runs smoothly. I can't begin 
> to tell you how much I would appreciate any type of feedback, advice, or 
> help. Thank you so much. 
>
> Sorry if I used any incorrect terminology and my lack of expertise on this 
> subject. Also, sorry for the long post.
>
> My email address is [email protected] <javascript:> if anyone would 
> like to reach out.
>

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