Hey Katrina,

This is one of the trickier things to manage, because private spaces are
perhaps the most valuable *and* scarce resources everyone shares.

So even well-meaning members who just happen to have a lot of phone needs
might end up testing the boundaries of what's considered okay.

A few tips from my own experience:

   1. Posting friendly signage in all of the rooms letting people know what
   the limits are to usage (no more than 2 hours per day is a common norm)

   2. Identifying the people who over-use the space and approaching them in
   a friendly way to get to know their needs and to ask them how they could
   support you in reinforcing the norms that everyone needs to follow in order
   for the space to work

   3. Being equipped with the suggestion that some members can schedule
   call-heavy days to be days to work from home—or even portions of the day.
   Even when I was running my space, I was doing this—scheduling calls in the
   morning, then coming in for the afternoon for example—so I could minimize
   my burden on the space's shared rooms.

   It's not a universal fix, but you're just looking for practices that can
   help to reduce the overall load.

Can you tell us more about what you're encountering? Is it one or two
people over-using the rooms, or more of a systemic issue?

Tony

*---*
New Work Cities <http://nwc.co/consulting> • Coworking.org


On Wed, Oct 3, 2018 at 12:27 PM, Katrina Dye <[email protected]> wrote:

> I've had some questions regarding time limits on using the phone booths
> and huddle rooms.
>
> How is this group handling those challenges?
>
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