If emails are getting ignored, I can look to
making the disable/unsubscribe process easier too.
I hear about emails being ignored only for authors who get daily emails
with tons of PASSes and an occasional fail.
I just checked the database and there are only 28 authors with a NONE in
their settings, and 18 of them have all five options checked!
That sounds like a vote for removal. :)
BooK's settings are 'FAIL,NA,UNKNOWN', which would seem reasonable,
and he shouldn't be getting inundated. If authors are ignoring the mails,
it's more likely that they are using the website more to reference their
failing distributions.
He WAS getting inundated, until i told him how to change it yesterday, and
so were others i talked to about their FAIL reports. The specific issue is
that many authors are not aware they can change the settings at all, and
default to using the websites because the emails are just daily spam. That
is what they told me.
What would be the consensus for the default? "FAIL,UNKNOWN" or
"FAIL,NA,UNKNOWN" ?
I would vote for all three, since ALL of them are failures, just from
different parts of the process.
The new author default is just 'FAIL' (and the setting for 8579 authors),
so I'll not bother changing that.
That is good, though i'd like to see that extended to the above.
Also, since you can check that, how many authors have PASS in their
settings? How many look like they actually changed their settings? Maybe
if you're not willing to remove PASS entirely, we could email the
remaining ones and ask them if they really would like PASS to remain in
their options and disable it for the rest after a month?
Keep in mind the issue here is simple ignorance about there being options
and preferences.
--
With regards,
Christian Walde
