Hi,

As promised, I have now looked over every page on the CRM site. My conclusions are here, expressed as an annotated "site map" with working links:

http://light.demon.co.uk/CIDOC/crm-site-map-4.html

Essentially, I would say that the site is OK for internal use by CRM-SIG (and FRBR-CRM SIG) members, but that it is extremely unhelpful for an outsider coming to the site for guidance as to what sort of beast the CRM is, or how to make use of it. That is a pity, because most of the information that such a person would need is present on the site - it is just very difficult to find, unless you already know where it is.

There is a mass of detail on the site, but most of this detail won't be of interest to such a person. Much of it is now rather out-dated. I see two possibilities:

 * create a brand new site, tiny by comparison with the current site,
   which presents the "public face" of the CRM to an audience who are
   expected to have a passing interest, no knowledge, and a short
   attention span. Aim to engage such an audience, and leave them with
   a positive impression of the CRM.  Make links from this new site to
   the key resources which such a person needs (such resource also
   being referenced from the current site). Leave the current site
   exactly as it is. Provide a link from the new site to the current
   one, so that the SIG's work is still "public" (but is clearly
   delineated as being a working area; hard hats required!)
 * re-engineer the current site so that it meets the above requirement
   for casual visitors, while retaining its role as a repository and
   workplace for SIG members

Personally, I would go for the first option, because I think it would be much less work, more rewarding to do, and would yield a better result public relations-wise. Another argument for this approach is that a small site has a much better chance of being translated into other languages, thereby increasing the CRM's global reach.

Best wishes,

Richard
--
*Richard Light*

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