As we approach Juno, I'd like to quickly remind you:
Strategic and Entreprise Members [1] of the Eclipse Foundation can
nominate one or two contact people within their organization who are
authorized to contact Webmasters outside of the usual 8:00am to 5:00pm
Eastern webmaster support times. This enables a rapid resolution in
case a core Eclipse.org service [2] is preventing a committer from doing
their work.
Please see the http://wiki.eclipse.org/IT_SLA document for more
information about the process and the services covered. Talk to your
company representative if you'd like to nominate a contact person.
Denis
[1]
http://eclipse.org/membership/become_a_member/membershipTypes.php#enterprise
[2] http://wiki.eclipse.org/IT_SLA#Tier_1_-_Critical
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