I agree with Mickael that the situation is not good for an open community. 
Manual moderation does not scale and it is an extra wall for contributing.

Wasn't there is a captcha mechanism in place which prevents robots from 
registering accounts? Can we please prioritize the work to get the account 
sign-up fixed so that only humans can sign up? 

-Gunnar

-- 
Gunnar Wagenknecht
[email protected], http://guw.io/






> On 12 Nov 2016, at 17:49, Daniel Megert <[email protected]> wrote:
> 
> The spam wasted at least half an hour of my time every day, so "NO", the spam 
> must not come back. NO WAY!
> 
> If you feel good about the spam I suggest you sign up as moderator for the 
> new accounts.
> 
> Dani
> 
> 
> 
> From:        Mickael Istria <[email protected]>
> To:        Cross project issues <[email protected]>
> Date:        12.11.2016 17:07
> Subject:        [cross-project-issues-dev] Are restrictions on Bugzilla worse 
> than        spam?
> Sent by:        [email protected]
> 
> 
> 
> TL;DR: Bugzilla restrictions block new contributors - that's worse than spam.
> Hi all,
> 
> A few weeks ago, because of a spam attack, access to bugzilla and ability to 
> report bugs and comment on bugs for new members was restricted. New members 
> now have to ask webmasters to be whilelisted and allowed to interact with the 
> community.
> 
> I've got some colleague who just registered and tried to contribute and 
> totally failed at it. The message about asking webmasters for whilelist 
> wasn't visible enough apparently so they didn't realize it was necessary and 
> just ended up  with an account which seem unusable to them. So I had to 
> forward messages in their name: 
> https://bugs.eclipse.org/bugs/show_bug.cgi?id=506244#c19 
> <https://bugs.eclipse.org/bugs/show_bug.cgi?id=506244#c19>
> Moreover, in that case, we're speaking about someone working on week-ends and 
> is ready to contribute on week-ends, and I don't expect webmasters to 
> promptly react to whilelisting request on week-ends. So even if the user 
> would have sent a mail, it could have requested days to be processed.
> If I had not been there to assist my colleague in contributing, he'd just had 
> given up. And I'm pretty sure that several other people have given up 
> contributing since the introduction of this "ask for permission" rule.
> 
> So IMO, the current state is by far worse than having spam. It makes the 
> community more difficult to join for new subscribers and appear more closed 
> than it is. A lot of effort were done in the past to "reduce barriers" from 
> users to contributors, and this Bugzilla thing goes to the opposite direction.
> Can we please have spam and new contributors again? And then consider 
> approaches that have worked for other tools to avoid spam? I don't get why 
> bugs.eclipse.org would be the only service for which reCaptcha wouldn't 
> work...
> 
> Cheers,
> 
> -- 
> Mickael Istria
> Eclipse developer for Red Hat Developers <http://developers.redhat.com/>
> My blog <http://mickaelistria.wordpress.com/> - My Tweets 
> <http://twitter.com/mickaelistria>_______________________________________________
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