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From: Somebody
To: "R. A. Hettinga" <[EMAIL PROTECTED]>
Subject: Email surveillance
Date: Mon, 27 Nov 2000 08:15:54 -0000

http://news.ft.com/ft/gx.cgi/ftc?pagename=View&c=Article&cid=FT38HPE61GC&live=true&tagid=ZZZPB7GUA0C&subheading=UK

UK
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Changes for draft snooping code
By Jean Eaglesham, Legal Correspondent
Published: November 26 2000 21:24GMT | Last Updated: November 27 2000
05:20GMT



The Data Protection Commission is taking a hardline stance on its proposals
to curb employers snooping on their staff, despite pressure from industry
and a very different government approach.

Elizabeth France, the data protection commissioner, said she "could not
imagine" the commission's controversial draft code on workplace surveillance
and other data processing would "change in its essence" when the final
version appears next spring.

This uncompromising approach is a blow for industry. While the commission
says it will take account of the responses to its consultation, business
groups are lobbying for radical, not minor, changes to the code.

They warn that the code, barring employers from opening personal messages
received at work, may force some companies to ban personal e-mails at work
altogether.

Companies that breach the code face enforcement action and potentially
unlimited fines if they fail to comply with that action. Businesses believe
this legal duty to comply with the 60-page code adds to the regulatory
burden on employers.

Industry pressure persuaded the government to back down over rules
introduced last month under the Regulation of Investigatory Powers Act.
These give employers a largely free hand to snoop, provided that staff are
warned their personal e-mails and calls may be monitored.

But Mrs France said the "perceived tensions" between the two approaches were
largely a product of "unfortunate timing" - the draft code was issued just
days after the revised RIP Act rules were announced, and reflected an
earlier version of those rules.

Mrs France said the rules and code were a "two-hurdle test", with employers
having to jump over the government's rules then the commission's code - an
analogy the Department of Trade and Industry flatly contradicted last month.

She said: "We can't be held responsible for the nature and complexity of the
law - it's our job to try and explain it. There is a lot of law out there -
it's a matter to be addressed to government and ministers."

The commission's tough approach could also force employers to change their
e-mail systems so that - unlike now - deleted messages cannot be retrieved
from the hard disc.

David Smith, the assistant data protection commissioner, said: "Our view at
the moment is that it should be possible for someone to delete information
from the system."

The commission's concern is that it may be unfair to discipline employees
for messages they have merely received and deleted.

But businesses are likely to oppose strongly any move to ban the hard disc
back-up, which allows them to retrieve messages deleted in error as well as
to monitor staff.

NATIONAL NEWS: Employer that refused to laugh off 'joke' e-mails
Financial Times, Nov 27, 2000


Not all cases of e-mail abuse by employees are straightorward dismissable
offences, writes Jean Eaglesham. Holset Engineering Company, a
Huddersfield-based manufacturer of turbo chargers, recently received a
complaint from an employee who had been sent a "joke" e-mail in error.

On investigation, the company found a distribution list of 40 staff members
for such e-mails. The messages ranged from a cartoon frog in a blender to
"sexually explicit cartoons, jokes and lots of innuendo", according to
Sandra Bateson, its human resources director.

All 40 employees were disciplined, with the sanctions ranging from a severe
reprimand for those who had only received the e-mails - but not deleted or
reported them - to the sack in the two most serious cases.

"We took a varied approach. For those people who had distributed the
e-mails, we looked at how many they had sent and how offensive in our view
that material was," said Ms Bateson.

The two sacked employees claimed for unfair dismissal. However, an
employment tribunal earlier this month unanimously rejected their claim,
partly because the messages were in breach of clear policies and standards
set by the company.

"It shows the importance of explaining to your employees what they can and
cannot do and of having a fair process," said Catherine Prest of Hammond
Suddards Edge, the law firm that acted for the company. "It is a question of
degree (in matching the punishment to the severity of the crime)".

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R. A. Hettinga <mailto: [EMAIL PROTECTED]>
The Internet Bearer Underwriting Corporation <http://www.ibuc.com/>
44 Farquhar Street, Boston, MA 02131 USA
"... however it may deserve respect for its usefulness and antiquity,
[predicting the end of the world] has not been found agreeable to
experience." -- Edward Gibbon, 'Decline and Fall of the Roman Empire'

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