Leichter, Jerry wrote:

On the other hand, the push/pull combination of spam and IM/SMS are well
on their way to killing Internet mail.

Video killed the radio star? I'm an IM partisan, but even I have given up on trying to kill off email.

Meanwhile, the next generation of users is growing up on the immediacy
of IM and text messaging.  Mail is ... so 20th century.

I prefer the phrase "second-millennium". :-)

I think the whole notion of decentralizing *everything* has turned out
to be a trap.

Interestingly, the public communication systems that are "secure" (Hushmail, Skype, etc.) are all centralized. I can't claim that a decentralized approach like Jabber is secure, though we're working on it...

Trust has
*always* been based on personal contact, extended to organizations that
work hard to have a "human face" on the one hand, and to various
human-scale, humanly-transparent ways of reifying and rendering portable
the smile and the handshake, from letters of credit to various business
rating organizations (D&B, BBB), and so on.  Replacing that with some
abstract cryptographic system that no one understands, no one can see or
touch - and that ultimately can only be perceived as trustworthy if it
comes from trustworthy institutions anyway - is just a non-starter.

Can't agree more. (Not that agreement is the sine qua non of discussion.)

With this shaky base, it should perhaps not come as a surprise that
after all these years of trying, we haven't managed to come up with
human interfaces to these systems that actually allow them to work
effectively in the human world.

So how do we abstract from or extend what (somewhat) works in the real world to something that might work in the online world?

Peter

--
Peter Saint-Andre
XMPP Standards Foundation
http://www.xmpp.org/xsf/people/stpeter.shtml

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