On 21/11/10 8:37 AM, Marsh Ray wrote:
On 11/19/2010 05:39 PM, Ian G wrote:

I don't think this qualifies as a bait-and-switch scenario because the
originally-advertised functionality (the bait) is still part of the
package.


:)

Bait-and-switch would be more like a salesperson saying "No, I'm sorry
we just ran out of the low-priced RSA certificates we advertised in the
Sunday paper. But I have a fresh shipment of ECC EV certificates that
only cost X times more...". Especially if the store had no intention of
stocking enough of the advertised item to cover the anticipated demand.

The best term for this that I can think of is plain old "exaggeration",
but I don't feel like that really captures the idea. It's more that the
claims are extended beyond their original domain, to the point where
they may no longer apply.

Perhaps there's not a word for this because it's simply taken for
granted in marketing. E.g., "this bottled liquid is proven to prevent
dehydration" is extended to imply "this particular bottled liquid will
associate you in some way with others like these happy and popular
off-duty lifeguards playing beach volleyball".


Yeah. So, we are in the grey area of marketing. The line between one thing and another is not fixed. Maybe there is another term, or maybe not.

Terms and laws are just lines drawn on sand, and can be avoided or bypassed or shifted to suit the intention. By the marketing guy, or by the attacker.

You go to the store and ask for the product that makes you like lifeguards, and they send you home with bottled water. You're right, the product that they originally advertised doesn't exist, and this means that they couldn't have been breaking the law.

So not only have they baited your mind with one concept, and switched you to a purchase of a product, they've got you on their side, arguing their product is fairly marketed!

Maybe the best bait and switch; by defining the term in law, the marketing profession allowed themselves lots and lots of protection, lots and lots of grey area, and a chance to look like good corporate citizens :)

While we're on marketing and other magic, I highly recommend doing some serious units on marketing at b-school or marketing school or somewhere. It's a real eye-opener. Most folk with engineering background have no idea, and typically make as many huge blunders about it as marketing folk make about tech.

A bit like internet tech and patent law ;)



iang
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