Dear CSI member,
For any of you that support external or internal customers - GlobalTech Solutions is holding a free breakfast information session on HEAT Service and Support®. Join us for this FREE seminar to demonstrate how HEAT has become the "Best of Breed" service and support application for IT, Call Centre and Customer Service departments.
HEAT helps you to control all aspects of Help Desk / Call Centre automation – from call tracking to problem resolution and problem management – so you can provide highly responsive service and support to your customers. If you want to learn how to best support your staff or customers, this introductory session will benefit you. Register Now!
Date: Wednesday 21 April 2004
Time: 8.00 - 8.30 am – Breakfast and Registration
8.30 – 10.00am - Seminar
Venue: Rydges Hotel
Marlborough Room,
Cnr Oxford Tce and Worcestor St
Christchurch
Registration
Please forward your details to Michelle Sims by e-mail: [EMAIL PROTECTED] or call: 0800 422 2722.
Early registration is advised as places available are limited.
In this Seminar
Learn what it takes to get your service and support team a solution that delivers rapid resolution of issues with rich functionality and customisability. You will also learn how to boost your profitability with consistent excellence in customer relationship management, generating repeat business.
What is HEAT Service and Support?
HEAT® Service & Support™ software delivers an easy-to-use, full-featured customer service and support solution with a single view of the customer, enabling your organisation to reduce IT costs, streamline customer support interactions and improve customer retention. This award-winning, affordable, practical solution helps you control your service and support issues and resolve them quickly and efficiently.
To find out more about HEAT, visit http://www.frontrange.com.au/heat/ or email [EMAIL PROTECTED]
Michelle Sims
Client Services and Marketing Manager
____________________________________________________________________
GlobalTech Solutions
’Business Software Solutions for the Digital Age’
Level 9, Anthony Harper Bldg,
47 Cathedral Square,
Christchurch, NEW ZEALAND
Phone: +64 3 962 7560
Mobile: 021 670 317
Email: [EMAIL PROTECTED] < <mailto:[EMAIL PROTECTED]>>
ACCPAC Products
Take a guided tour of ACCPAC's eCRM at the following link:
<http://www.accpac.com/products/ecrm>
Find out about ACCPAC’s Pro Series financial product at the following link:
<http://www.accpac.com/products/finance/pro/>
Find out about ACCPAC’s Advantage Series financial product at the following link:
<http://www.accpac.com/products/finance/accwin>
FrontRange Solutions Products
Take a guided tour of HEAT Help Desk at the following link:
<http://www.frontrange.com.au/heat/heat_demos.asp>
Take a guided tour of GoldMine Sales and Marketing at the following link:
<http://www.frontrange.com.au/goldmine/goldmine_demos.asp>
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