VOICE
OF THE CUSTOMER
2 DAY WORKSHOPS WITH CHRISTINA HEPNER BRODIE
(USA)
World class expert Christina Hepner Brodie (USA) will be
in New Zealand in February, to run her highly rated, practical two-day
interactive Voice of the Customer workshops. This is a fantastic opportunity for NZ
companies to change how they connect with their customers.
*
For
more information see http://www.smartnet.co.nz/events/other/voc.htm
**
WIN ONE OF TWO WORKSHOP SEATS SPONSORED BY NAVMAN!
**
Navman
are sponsoring two workshop seats for new entrepreneurial companies to attend as
their guests. This
is open to new entrepreneurial companies with a turnover of less than
$1M.
It’s
easy to apply for a free seat:
- Please
confirm that your turnover is less than $1M.
- Please
write a couple of sentences on how attending this workshop would help
you.
- Please state which workshop you would like to attend.
Download the PDF for more information: http://www.smartnet.co.nz/events/other/voc/VoC-Navman.pdf
“Most product development
is driven from a technology perspective. At Navman our plans for growth require
us to learn a lot more about our customers. As part of this plan, we are
supporting bringing a world class expert, Christina Hepner Brodie, to New
Zealand to help the Navman team learn how to get a better understanding of our
customers’ unmet needs through a Voice of the Customer programme (VoC). Over the
years, I have seen the results from VoC programmes at large companies like
Microsoft, Sun, Apple, and PalmOne but also in much smaller startups. We are
excited to be able to partner with NZTE and Qantas to make these workshops open
to
Kind
Regards,
Mancan House, 236 Manchester Street
P O Box 13-577, CHRISTCHURCH
Phone: (0064 3) 366-7874 Fax: (0064 3) 366-7807
http://www.smartnet.co.nz
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