CS:GO community servers provide valuable experiences to players and communities, and are serving more players than ever before. Over the past month, 3.1 mln unique players were observed playing on community servers and this number keeps growing each month.
We're aware that some hackers or people who try to ruin the game experience are making attacks to have the server kick all the players, and render it useless until connection to Steam backend returns, devaluing both Steam backend and CS:GO experience, potentially creating a confusing experience for players. Therefore, we are asking game developers to deliver a proper fix to ensure steam backend connection reliability. To be clear, the possible fixes that should be delivered may be (but are not limited to): - Implement a mechanism to select the interface and source IP to establish connection to IP Servers. This way server operators can just acquire a second internet link with a secret IP to ensure that hackers won't be able to saturate it. - Make the server lose custom items only instead of having to kick all players and remain unusable in the meantime. Team Fortress 2 has this behaviour and at least it allows players to remain playing while steam connection backend reconnects. - Put a steam backend server in each country with issues connection issues (!!) Therefore, we are asking server operators to remove any mods and plugins that falsify the contents of a players' profile or inventory. If you haven't tried to address this issue before then we request that you look into this. If for some reason you are unable or unsure of whether a particular fix would work, feel free to contact us. We will continue to offer the best game experience to players on zones where you don't have official servers (and possibly you can't), and may reevaluate keep insisting if further actions need to be taken to ensure that we can made a clean and perfect game experience for the community. Frequently Asked Questions: - ¿Why don't you acquire DDoS protection?: R: Not every country has DDoS Protection. - ¿If Valve finally fix their steam connection issue, wouldn't the DDoS render your server unusable anyway? R: In countries where the bandwidth is divided in local (national) and overseas trafic, there's a huge difference between both, so we have 10Gbps links with 10-100Mbps Overseas bandwidth. All known DDoS that hit us every week come from outside, so they are capped at 100Mbps and there's absolutely no interruption at our local network. - ¿Is your case too specific to be Valve's fault? R: Maybe, but there are many emerging countries that have this internet link separation. Riot Games has already addressed this issue and people are moving to League of Legends as it offers a smooth game experience. - ¿Why do you offer gameservers if you can assure reliability? R: For the same reason Valve sells games in countries where there is no smooth game experiences. - Maybe this is not the way to ask things R: We have already tried to contact Valve in several ways, in the mailing list and to personal staff mail, first they seem interested and then ignore us for at least 2 years. We also hired coders to reverse-engineer the steamclient with our own funds to try fixing the steam connection issues but the source IP is being taken from the packet origin IP at steam backend. Don't worry, we'll keep struggling to cover you offering a low latency game experience, and sorry for asking things this way, we just want to gain some attention so you can solve this issue so we can grant smooth game experience where you can't. Thanks, Rodrigo CSGO server Operator _______________________________________________ Csgo_servers mailing list [email protected] https://list.valvesoftware.com/cgi-bin/mailman/listinfo/csgo_servers
