Dear List
The following is intened as a gentle reminder to the entire list as we start
the new year.
This is included in the section of the CSS-D List Policies [1] under
What to Ask and How to Answer
A few words on the subject from Eric:
.... which is the answering of said questions. What I ask is this: if you're
answering a practical question, *first* make the answer practical and
*directly address the question*. Tell the inquirer how to do what they ask.
Do not berate or belittle them for asking it. Follow up your answer with
"...but here's something else to consider" if you feel it important to do
so, *but only after you've answered their question*. (The classic case here
being "How do I set the font size of my page?") {emphasis added} .....
.....Above all, if you can't answer with a modicum of respect, or without
feeling somehow annoyed by the question, then DO NOT ANSWER AT ALL. I'm dead
serious about this. You may have seen and responded to a question six
thousand times, but the person asking has only heard it once: when they
asked it. They're asking it in order to fill a gap in their own knowledge.
Make your answer an encouragement for more questions, not an incentive to
unsubscribe. {end}
If you haven't read the Policy lately, it would be time well spent to review
it today.
Wishing you all the very best as we start the new year.
Jim Nannery
www.redfernenterprises.com
[1] http://www.css-discuss.org/policies.html#policies
______________________________________________________________________
css-discuss [EMAIL PROTECTED]
http://www.css-discuss.org/mailman/listinfo/css-d
List wiki/FAQ -- http://css-discuss.incutio.com/
Supported by evolt.org -- http://www.evolt.org/help_support_evolt/
