Leon van der Merwe wrote:
Looking for a nice helpdesk/QA/CR solution.
Bugzilla is not IMHO well suited to anything but software development (and even that's debatable!). Let me know if you want to chat about a hosted Scarab solution; Scarab can be /extensively/ customised (if you know what you're doing!) to pretty-much any sort of situation, but does not accept trouble-tickets/issues/whatever-you-wish-to-call-them by email, which may/may no be part of your requirement.
-- mike morris :: mike.morris (at) cocosoft . co . za cOcO technologies :: www . coco-technologies . co . za http://mikro2nd.livejournal.com/ http://www.openseed.org/farm/ ----- A day without chillies is a day wasted ------
