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Our Dynix system has a notification system that calls a patron after some library materials are 7 days late, or to notify them that a hold is ready to be picked up. It s programmed to call between 9 a.m and noon and 5 p.m. to 8 p.m. It does not call on Sundays. It saves us a tremendous amount of work. There is an upgrade of the system that allows the patron to call in and find out the names of materials overdue--as a family sometimes can't figure out what book to look for. Before we started using the program we talked to some of our patrons about their reactions and never got any negative comments. We chose a staff member with a very pleasant voice to record the message. For the price, it's a bargain. Clara B. Mounce Community Librarian 979-209-5611 -----Original Message----- From: Langenkamp, Stephanie [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 25, 2003 10:07 AM To: [EMAIL PROTECTED] Subject: RE: Strange things This is a message from CTLS-L. Selecting "Reply" will send a message to the entire list. --------------------------------------------------------- We use a dialing machine to notify people of overdues. It works very well. People like it because we call them early in the process and it saves them fines. -----Original Message----- From: Laurie Mahaffey [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2003 3:49 PM To: ctls-l Subject: FW: Strange things This is a message from CTLS-L. Selecting "Reply" will send a message to the entire list. --------------------------------------------------------- One of our libraries asked me the following questions. Does anyone have an answer? I had to look up Cooper, Texas on my Texas Highway map (it's in NE TX, close to Sulphur Springs). Thanks! Laurie ***** We received a postcard from an organization called Booksharers/Booksavers Charities in Cooper, Texas that was looking for book donations.. We've searched a number of places and can't find anything about them. Do you know anything about this group? Also do you know of any public libraries that use an automatic dialer to either tell people a reserve book is available or that they have material overdue? Am a bit concerned that people will be irritated, but realize that we spend HOURS on the phone. --------------------------------------------- To unsubscribe, send to [EMAIL PROTECTED] Include in body: unsubscribe ctls-l For information on CTLS-L please visit: http://www.ctls.net/document/ctls-l.htm --------------------------------------------- To unsubscribe, send to [EMAIL PROTECTED] Include in body: unsubscribe ctls-l For information on CTLS-L please visit: http://www.ctls.net/document/ctls-l.htm --------------------------------------------- To unsubscribe, send to [EMAIL PROTECTED] Include in body: unsubscribe ctls-l For information on CTLS-L please visit: http://www.ctls.net/document/ctls-l.htm
