This is a message from CTLS-L. Selecting "Reply" will send a message to the originator. Selecting "Reply to All" will send a message to the entire list. ---------------------------------------------------------
Thought there might be someone out there in CTLS land might be interested. Amanda -----Original Message----- From: Heffernan, Jill [mailto:[EMAIL PROTECTED] Sent: Thursday, September 04, 2003 9:24 AM Subject: Upcoming Webcast... JESSE WHITE, Secretary of State and State Librarian and the Illinois State Library present.... CUSTOMER SERVICE FOR PEOPLE WITH DISABILITIES (PWDs) WEBCAST Wednesday, September 24, 2003 10:00 am to 12:00 noon CST Connect to the Internet to view this Webcast -Audrey Gorman of Access for All, former Director of the American Library Association's Roads to Learning Initiative, will provide an overview of diversity, people with disabilities (PWDs) and customer service. -Libraries want to provide the best possible service to all patrons, but many librarians are unsure about how to assist people with disabilities and other underserved groups. -This Webcast will provide comprehensive information about diversity, PWDs and customer service and help libraries integrate these issues into their daily practices. There is no charge to view this program, but you must have the latest version of RealPlayer installed on your PC. Directions for downloading RealPlayer will be sent to you via e-mail with the URL for the Webcast. Please register by Monday, September 22. The URL for this Webcast and directions on how to download RealPlayer will be sent to you via e-mail. To register, please send: Name Institution Mailing Address E-Mail Address to Jill Heffernan at the Illinois State Library. Jill can be reached by e-mail at [EMAIL PROTECTED] or fax the above information to 217-782-1877. If you have questions, please call 217-782-7848. Jill Heffernan Illinois State Library 300 South Second Street Springfield, Illinois 62701-1796 217-782-7848 PHONE 217-782-1877 FAX [EMAIL PROTECTED] _______________________________________________ syscon-tx mailing list [EMAIL PROTECTED] http://lists.tsl.state.tx.us/mailman/listinfo/syscon-tx
