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FREE Teleconference on November 14th -- A Basic Toolkit: Good Manager and Good Employee Skills As part of the 2003-04 season of the College of DuPage teleconferences, the Texas State Library reminds Texas library staff of the opportunity to participate in "A Basic Toolkit: Good Manager and Good Employee Skills". This program will be broadcast as part of the College of DuPage's 2003-04 "Soaring to Excellence" series from 11:00 a.m. to 1:00 p.m. Central time on Friday, November 14, 2003. All Texas library staff are invited to view this program at participating host sites in Texas. More details follow below. ------------------------------------------------------ College of DuPage Teleconference November 14th, 2003, 11 a.m. to 1 p.m. Central Time Sponsored by the Library Development Division of the Texas State Library and Archives Commission. OVERVIEW: The first teleconference of the 10th season offers a practical, grounded approach to improving the workplace environment and advancing your career. Debra presents different perspectives to help you gain a mutual understanding of what it means to be both a good supervisor and employee. She will provide you with specific information for improving skills that will both help you advance your career and make your workplace more enjoyable. PRESENTER: DEBRA WILCOX JOHNSON Dr. Johnson is a partner in Johnson & Johnson Consulting, a firm specializing in management, evaluation, literacy and training. She consults and trains throughout the United States on topics such as customer service, coping with technology, and creating an effective workplace. Dr. Johnson has taught at the University of Wisconsin and currently teaches for the University of Illinois via the Internet. She holds a doctorate from the University of Wisconsin-Madison and is known for her practical and sometimes humorous approach to modern life in the workplace. PROGRAM OUTLINE: 1. What's the Job Discussing what a supervisor's job is in relation to a staff position 2. Communication The roles of supervisor and employee in effective communication 3. Performance Appraisal Looking at performance from both sides of the process 4. Understanding Differences Work styles, motivations, and generations 5. What Makes a Good Workplace What every person needs in the workplace REGISTRATION AND HOST SITE LOCATION INFORMATION: No advance registration is required of participants. Participants simply visit the TSLAC Webpage for this teleconference, view the list of participating host sites, decide which host site they would like to attend, notify the site coordinator at that host site of their plans to attend at least 24 in advance of the event and then sign-in at the host site on the day of the event. The November 14th TSLAC teleconference Web page is located here: http://www.tsl.state.tx.us/ld/workshops/teleconferences/2003/nov14.html . Participants should be advised to check the list of participating sites prior to each event in case a more conveniently located host site has been added. There is also a frequently asked questions page for teleconference participants: http://www.tsl.state.tx.us/ld/workshops/teleconferences/faqp.html. CREDIT HOURS: Two (2) hours of Continuing Education Credit will be offered to participants filling out a Certificate of Attendance form at the workshop. FOR MORE INFORMATION CONTACT: Naomi Dominguez (512-936-2586) P.O. Box 12927 Austin, TX 78711-2927 Email: [EMAIL PROTECTED] If you do not have Internet access, please call Naomi Dominguez at 512-936-2586 for assistance. If you have special equipment, space or language needs to participate in this teleconference, please contact Naomi Dominguez at 512-936-2586. Thank you, Naomi ******************************************* Naomi Dominguez Distance Learning Consultant Library Development Division Texas State Library and Archives Commission PO Box 12927 Austin, TX 78711-2927 512-936-2586 512-463-8800 (fax) [EMAIL PROTECTED] http://www.tsl.state.tx.us
