This is a message from CTLS-L. Selecting "Reply" will send a message to the originator. Selecting "Reply to All" will send a message to the entire list. --------------------------------------------------------- -----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Deborah Littrell Sent: Wednesday, September 21, 2005 4:22 PM To: [EMAIL PROTECTED] Subject: [syscon-tx] FW: SirsiDynix Offers Emergency Hosting FYI
Deborah Littrell
-----Original Message-----
From: SirsiDynix [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 21, 2005 3:38 PM Subject: SirsiDynix Offers Emergency Hosting SirsiDynix Offers Emergency Hosting and
Consulting Services for Libraries Affected by Hurricanes Katrina and
Rita
Technology firm and its users aid friends and
colleagues along U.S. Gulf Coast
HUNTSVILLE,
Ala.-September 21, 2005-SirsiDynix announced today that it has
established an Emergency Hosting and Consulting Services Program for libraries
in Louisiana, Mississippi, and Alabama affected by Hurricane Katrina, as well as
customers in Texas and Louisiana that are likely to face Hurricane Rita by
Saturday, September 24. Disaster-recovery services available include ASP hosting
of (1) Web servers and general Web page information and (2) entire Unicorn or
Horizon integrated library systems, plus general emergency consulting services
to assist libraries in their system recovery efforts. The objective of these
services is to enable libraries with back-up data to run their systems remotely
on SirsiDynix servers housed in secure facilities. These services are available
immediately at no cost to currently or potentially affected SirsiDynix customer
libraries.
For libraries facing Hurricane
Rita
SirsiDynix customer libraries in the projected path
of Hurricane Rita that want to take precautionary steps to protect their library
data and to use SirsiDynix secure hosting facilities can send back-up data to
SirsiDynix now. Then, if the need for hosting arises, SirsiDynix will work to
get a given library's system - for staff and patrons alike - up and running on a
hosted basis as soon as possible. These customers, most likely in Texas and
Louisiana, should consult their SirsiDynix Customer Support Web sites or call
1-800-325-0888, ext. 337.
For libraries already affected by
Hurricane Katrina
For SirsiDynix customer libraries affected by
Katrina three weeks ago, which have back-ups of their data in hand, hosting
services are available immediately. These customers should also consult their
SirsiDynix Customer Support Web sites or call 1-800-325-0888, ext.
337.
"We're aware that library facilities that house
servers may be severely damaged or even destroyed, while one or more outlying
branch facilities remain fully functional," said Mike Casale, SirsiDynix vice
president of Client Care. "That's why the hosting option can be so helpful -
libraries can continue to serve their users during a time when having access to
information is such a critical need. That's a benefit in addition to simply
securing the library's valuable data for long-term use."
Other relief
efforts
In addition to the Emergency Hosting and Consulting
Services, SirsiDynix and its user community have undertaken a number of other
efforts to aid SirsiDynix libraries along the Gulf Coast affected by Hurricane
Katrina. These efforts include special initiatives to assist with PC and
Internet access for affected libraries and communities, collection of
replacement library materials, and leadership in a Library Adoption Program, in
which one or more libraries "adopt" and assist a damaged or destroyed
library.
Within days of the storm, SirsiDynix contacted
Florida customers who have experience in restoring library operations after
multiple hurricanes. Their unique insights helped the company formulate a list
of recovery FAQs, offering Gulf libraries proven and practical advice on how to
get systems up and running again. These disaster recovery FAQs are accessible
through SirsiDynix customer Web sites. Plans are also in place to develop a
series of Webinars, offering a convenient, cost-effective means for sharing this
disaster-recovery expertise.
SirsiDynix is communicating with the Mississippi
Library Commission, the State Libraries of Louisiana and Alabama, and individual
libraries to determine additional ways of meeting specific needs. The company is
also coordinating with affected libraries to determine where it could donate
PCs, and even possibly Internet capabilities, for use by library staff, and
particularly for communities where people are in dire need of access to
Web-accessible resources and information.
SirsiDynix users groups have also taken action to
assist with the immediate needs of affected libraries. When Louisiana libraries
outside the affected areas needed extra PCs to support the large numbers of
evacuees pouring into their libraries, announcements were posted to the
SirsiDynix users listservs, and the need was filled within 24 hours. The same
offer has been extended to Mississippi libraries.
For customers facing Hurricane Rita, SirsiDynix
will pursue similar initiatives if and when
the need arises.
|
Title: Message
