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FYI -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Naomi DiTullio Sent: Tuesday, November 15, 2005 9:35 AM To: TSLAC Training List (E-mail) Subject: [tslactraining] REMINDER Free online courses for library staff Texas library staff, volunteers, and affiliates -- FREE seats are still available through the Texas State Library in two (2) online library-related continuing education courses created by the Library Education at Desktop program at the University of North Texas. **These course licenses will expire on December 31st, 2005.** Course licenses are limited -- act now if you are interested. Both courses are easily accessible from an Internet-capable PC and take about two (2) hours to complete. Participants completing each course will earn two (2) hours of continuing education credit from the Texas State Library. (School librarians, please note that one of these courses is eligible for SBEC credit. See our website for more details.) The two courses are: * Managing Difficult Patrons with Confidence -- intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. (Recommended for public and academic library staff.) * Providing Excellent Customer Service in a Multicultural Environment -- This course will introduce you to the basics of how diversity and culture impact your understanding of and response to your multicultural customers. (SBEC eligible for school librarians.) (Recommended for ALL library staff.) For more information about the courses and to register, please visit the Texas State Library's Library Education at Desktop page: http://www.tsl.state.tx.us/ld/workshops/online/lead/index.html . ******************************************* Naomi DiTullio Distance Learning Consultant Library Development Division Texas State Library and Archives Commission PO Box 12927 Austin, TX 78711-2927 Phone: 1-800-252-9386 (Texas only) or 512-936-2586 Fax: 512-463-8800 [EMAIL PROTECTED] _______________________________________________ tslactraining mailing list [EMAIL PROTECTED] http://lists.tsl.state.tx.us/mailman/listinfo/tslactraining
