This is a message from CTLS-L. Selecting "Reply" will send a message to the originator. Selecting "Reply to All" will send a message to the entire list. --------------------------------------------------------- If your staff is instructed concerning
confidentiality of library records, then your volunteers should be so
instructed as well. One city I worked for had a volunteer “contract”—basically,
a form with all the contact information for the volunteer, and their signature
at the end of a statement which read that volunteers were held to the same
standards as a paid employee, including library rules, policies and
procedures. If they couldn’t abide by the policies and rules, they
were asked to not volunteer at the library any more. If it is necessary for the operation of
your library to have volunteers look at patron information, you can allow
it. So many of our smaller libraries are run by volunteers—they have
access to all this confidential library information too. Karen Ellis From: Sue Lilley
[mailto:[EMAIL PROTECTED] Here at Lampasas we rely heavily on volunteers to do desk
clerk duties among other things. Yesterday, someone expressed a concern about
having volunteers see overdue lists and having them check the shelves for
those items. They were concerned about privacy issues. This person comes from a
school background where staff has to be extremely careful of disclosing or even
acknowledging anything about a student. Do you have volunteers perform these
kinds of duties? I was under the impression that people with overdue items
had lost their right to such privacy. Please offer advice on this matter. Sue Lilley Lampasas Public Library |
- Volunteer's duties Sue Lilley
- RE: Volunteer's duties Judy Duer
- RE: Volunteer's duties Karen Ellis
