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FYI

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Carolyn
Pennington
Sent: Thursday, July 20, 2006 10:00 AM
To: [EMAIL PROTECTED]
Subject: [texshare-users] IP error message

 
This is the fix that Jay Velgos sent to a patron:
From: Jay Velgos [EMAIL PROTECTED]
Sent: Tuesday, July 11, 2006 10:03 AM
To:
Subject: RE: Needing help



I contacted Ebsco customer support with this problem, and they believe this
problem is related to a recent change of domains at their server. 

They recommend this solution:

Point your web browser to this link:
http://search.epnet.com/pushauth.asp?custid=s9208722&group=main&show=n
All you will see is an empty browser window.

Then return to the <library> page, click on the Databases link, login as you
normally would, and then click on the Ebscohost link.

According to customer support, this will replace your old cookie with a new
one. You'll only need to do this once. 

Let me know if it works.

Carolyn Smith Pennington
Technology Specialist
Burleson Public Library
248 S.W. Johnson Avenue
Burleson TX 76028-4765
817 295-6131 x292
http://www.burlesonlibrary.com
 
 If at first you do succeed - try not to look astonished. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, July 20, 2006 8:28 AM
To: [EMAIL PROTECTED]
Subject: texshare-users Digest, Vol 35, Issue 6 <snip>

Message: 1
Date: Thu, 20 Jul 2006 08:15:46 EDT
From: [EMAIL PROTECTED]
Subject: [texshare-users] using Texas Reference Center
To: [EMAIL PROTECTED]
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

Under the new format of TexShare, history and genealogy section, there is a
section for Texas Reference Center. Is this something the public should be
able to access or is it for library use? Several of us have gotten this
message.

We have detected a change to your IP Address for the current session and we
are unable to locate a valid EBSCO cookie. As a result we are unable to
identify you as a legitimate user. Please log in again

When I try to log in & its the 1st time I then get this  message........
"You have entered an invalid User ID or Password.  Please try again.
(Error Code 101)" User ID & Password are valid!!!

Kay
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