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-----Original Message-----
From: Beverly Godwin [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 17, 2007 3:12 PM
To: [EMAIL PROTECTED]
Subject: Some Big News...Welcome USA.gov


To the Federal Librarian Community, 

We have some very exciting news. 

The official portal of the U.S. government is changing its name -- to
USA.gov. 

FirstGov.gov is now USA.gov ; and FirstGov en
español.gov is GobiernoUSA.gov . 

We soft launched these changes on January 11, 2007. Media launch is
Thursday, January 18. We are very excited about these changes and wanted
you to be among the first to know. 

Check them out at: http://www.usa.gov <http://www.usa.gov/> 

USA.gov continues to offer the same great government services. 

Shop government auctions 

Apply for government jobs or benefits 

Contact elected officials 

Get or renew a passport 

Renew your drivers license or get vital records 

Get answers to frequently asked questions 

Find all federal, state, local government information and services 

We're changing the name for many reasons, including: 

Even though we get over 80 million visitors a year, random telephone and
other surveys tell us name recognition of "FirstGov.gov" is still very low 

We've found in focus groups and usability testing that "FirstGov.gov" is
cumbersome to say and is difficult to remember 

The name "FirstGov" lacks meaning for our users. It doesn't intuitively
reflect what the site is about -- the official web portal of the U.S.
government. Some think it is a website for a bank, an insurance company, or
for the "first governor." 

Spanish speakers (over 41 million in the U.S.) and speakers of other
languages have a particularly difficult time with the name. 

We chose USA.gov and GobiernoUSA.gov because: 

USA.gov and GobiernoUSA.gov ("gobierno" is Spanish for "government") very
clearly speaks to what the sites are --- the official web portal of the U.S.
government, in both English and Spanish. 

We tested the names with many users. They agreed the names are intuitive,
simple and easy to remember. 

We already know that people prefer USA.gov. Many of our users - who like to
guess URLs -- type USA.gov into their browser to get to our site (about
600,000 visits per year). 

"USA" is the term that everyone around the world recognizes for our country.
Any visitor from outside the U.S. would be likely to understand what the
website is. 

Both USA.gov and GobiernoUSA.gov follow the naming conventions of most other
national portals 

Please help us spread the word about USA.gov, the U.S. government's official
web portal. 

Please help us get the word out within your agencies, and among your
colleagues, partners, and customers. 

Please link to the official portal of the U.S. government if it makes sense
for your website: 

If you want to use the USA.gov or GobiernoUSA.gov logos to link to us, you
will find them at: 

USA.gov logos http://www.usa.gov/About/FirstGov_Logos.shtml


GobiernoUSA.gov logos http://www.usa.gov/gobiernousa/link_to_us.shtml


If you choose to use text links, please use: 

"USA.gov" (USA should be in all caps). 

If you include a description, please use, "The U.S. government's official
web portal." 

For Spanish, use "GobiernoUSA.gov" (USA should be in all caps). 

If you include a description for the Spanish site, please use "El portal
oficial en español del Gobierno de los EE. UU) (The U.S. government's
official Spanish-language web portal", or "Información oficial en español"
(Official information in Spanish) depending on whether your audience is
English-speaking or Spanish-speaking 

If you already linked to the portals, please change the URLs. 

All URLs to the domain www.firstgov.gov should
be changed to the new domain: www.usa.gov 

All hyperlinks to the domain www.espanol.gov or
www.firstgov.gov/Espanol (the Spanish
home page) should be changed to www.gobiernousa.gov
. 

For more information: 

If you want to hear more, please contact me at [EMAIL PROTECTED]
. 




Bev Godwin 
Director, USA.gov and Web Best Practices
Federal Citizen Information Center, Office of Citizen Services
U.S. General Services Administration 

For all your government information needs:
Click on USA.gov 
or Call 1-800-FED-INFO 



 

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