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----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dawn Vogler
Sent: Thursday, March 01, 2007 1:33 PM
To: [EMAIL PROTECTED]
Subject: [slm] Return on Investment

Recently, I received a troubling email from a librarian regarding a
governing board member who saw no use for the library.  He considered it the
lowest priority for the community.  She feared he would sway the other board
members and really alter the course of her library. 

She asked for some ways to justify the library to him and I really liked
this example from WebJunction and I'm Curious George:
http://www.webjunction.org/do/Navigation?category=498
Return on Investment. Do a little creative exercise to help demonstrate what
your library means to the community. Let's take a public library serving
7,500 people. Using statistics from the PLA Statistical Report: Public
Library Data Service, 2000, that library would have roughly 40,000 adult
circulations and 30,000 children's circulations per year, and a $353,000
budget. (I used the 2000 report because it breaks out children's
circulations.) Next, let's consider book prices, as reported in The Bowker
Annual: Library and Book Trade Almanac, 2003, 48th Edition. If an average
novel costs $28 in hardcover and $6.80 in paperback, and the average
juvenile book costs $21, and our hypothetical library circulated 40,000
adult books (half hardcover, half paperback) and 30,000 children's books,
you have saved the people of your service area $1,326,000 in book sales. All
of a sudden, you have a return on investment, just in book circulation, of
375%! If you come up with valuations on reference transactions (try
comparing them to the lowest price research in "Google Answers") and story
hour attendance (compare to the child's price at a movie theater, or the
price of enough Chuck E. Cheese tokens to keep a four year old busy for the
equivalent length of time as your story hour), you will see that the return
is even higher. These are numbers that can convince even the flintiest
elected official or grantor. 
Libraries are different from the private sector, to be sure. But some of
their principles can go to work for our libraries. And applying these
principles to our libraries is a way of proving to business people and
government officials that we are at least as serious about what we do as
they are! Try it - you may be surprised! 

Dawn

Dawn Vogler
Library Management Consultant
Texas State Library & Archives Commission
PO Box 12927
Austin, TX 78711-2927
(512) 936-4449 phone
(512) 463-8800 fax


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