Feeling tired because your library is so busy? Here's why! (Among other
reasons...)

Laurie

 

Laurie Mahaffey, Deputy Director

Central Texas Library System, Inc.

1005 West 41st Street

Austin, Texas 78756

www.ctls.net

[email protected]

512-583-0704 x18

800-262-4431 x18

 

-----Original Message-----
From: [email protected] [mailto:[email protected]]

Sent: Thursday, March 25, 2010 9:22 AM
To: [email protected]
Subject: [ARSL-L] FW: [PLD-L] Fw: Groundbreaking Study on Library
UseReleased Today

 

To: OPPRC<[email protected]>

Subject: Groundbreaking Study on Library Use Released Today

 

The following is a text-only press release from the federal Institute of

Museum and Library Services (IMLS). An HTML version of this release can
be

read on the agency's Web site at
http://www.imls.gov/news/2010/032510.shtm

 

First-ever National Study: Millions of People Rely on Library Computers
for

Employment, Health, and Education

 

77 million people used library computers and Internet access in past
year

 

PORTLAND, Ore.-Nearly one-third of Americans age 14 or older - roughly
77

million people - used a public library computer or wireless network to

access the Internet in the past year, according to a national report

released today. In 2009, as the nation struggled through a recession,
people

relied on library technology to find work, apply for college, secure

government benefits, learn about critical medical treatments, and
connect

with their communities.

 

The report, Opportunity for All: How the American Public Benefits from

Internet Access at U.S. Libraries, is based on the first, large-scale
study

of who uses public computers and Internet access in public libraries,
the

ways library patrons use this free technology service, why they use it,
and

how it affects their lives. It was conducted by the University of
Washington

Information School and funded by the Bill & Melinda Gates Foundation and
the

Institute of Museum and Library Services.

 

Low-income adults are more likely to rely on the public library as their

sole access to computers and the Internet than any other income group.

Overall, 44 percent of people living below the federal poverty line used

computers and the Internet at their public libraries. 

 

Americans across all age groups reported they used library computers and

Internet access. Teenagers are the most active users. Half of the
nation's

14- to 18-year-olds reported that they used a library computer during
the

past year, typically to do school homework. 

 

"People from all walks of life use library computers to perform routine
and

life-changing tasks, from emailing friends to finding jobs," said
Michael

Crandall, senior lecturer and chair of the Master of Science in
Information

Management at the University of Washington Information School. "More
than

three-quarters of those who used the library Internet connections had
access

at home, work, or elsewhere. Oftentimes, they needed a faster
connection,

assistance from a librarian, or temporary access in an emergency." 

 

The use of library technology had significant impact in four critical
areas:

employment, education, health, and making community connections. In the
last

12 months:  

 

o     40 percent of library computer users (an estimated 30 million

people) received help with career needs. Among these users, 75 percent

reported they searched for a job online. Half of these users filled out
an

online application or submitted a resume.

o     37 percent focused on health issues. The vast majority of these

users (82 percent) logged on to learn about a disease, illness, or
medical

condition. One-third of these users sought out doctors or health care

providers. Of these, about half followed up by making appointments for
care.

o     42 percent received help with educational needs. Among these
users,

37 percent (an estimated 12 million students) used their local library

computer to do homework for a class. 

o     Library computers linked patrons to their government, communities,

and civic organizations. Sixty-percent of users - 43.3 million people -
used

a library's computer resources to connect with others. 

 

"There is no ambiguity in these numbers. Millions of people see
libraries as

an essential tool to connect them to information, knowledge, and

opportunities," said Marsha Semmel, acting director of the Institute of

Museum and Library Services. "Policy makers must fully recognize and
support

the role libraries are playing in workforce development, education,
health

and wellness, and the delivery of government services."

 

The library's role as a technology resource has exploded since 1996,
when

only 28 percent of libraries offered Internet access. Today, almost all

public libraries offer visitors free access to computers and the
Internet. 

 

Unfortunately, up to a third of all libraries say they lack even
minimally

adequate Internet connections to meet demand. More report that they
cannot

provide the access their patrons truly need. 

 

"Library technology services have created opportunity for millions of

Americans, but public libraries struggle to replace aging computer

workstations and increase the speed of their Internet connections," said

Allan Golston, president of the United States Program at the Bill &
Melinda

Gates Foundation. "This study highlights what is at risk, particularly
for

low-income individuals who heavily rely on the public library for their

technology, if future public and private investment in public libraries

doesn't keep pace with demand." 

 

The report's findings are based on nearly 50,000 surveys - including
3,176

from a national telephone survey and 44,881 web survey responses - from

patrons of more than 400 public libraries across the country. The full

report is available at http://tascha.washington.edu/usimpact.

 

For broadcast-quality footage, high-resolution still photography, and

information about the foundation's work, please visit:

www.gatesfoundation.org/press-room/Pages/news-market.aspx.

 

###

 

About the Institute of Museum and Library Services 

Media Contact: Mamie Bittner; [email protected]; 202-327-4201 The
Institute

of Museum and Library Services is the primary source of federal support
for

the nation's 123,000 libraries and 17,500 museums. The Institute's
mission

is to create strong libraries and museums that connect people to
information

and ideas. The Institute works at the national level and in coordination

with state and local organizations to sustain heritage, culture, and

knowledge; enhance learning and innovation; and support professional

development. To learn more about the Institute, please visit
www.imls.gov. 

 

About the Bill & Melinda Gates Foundation

Media Contact: [email protected]; 206-709-3400

Guided by the belief that every life has equal value, the Bill & Melinda

Gates Foundation works to help all people lead healthy, productive
lives. In

developing countries, it focuses on improving people's health and giving

them the chance to lift themselves out of hunger and extreme poverty. In
the

United States, it seeks to ensure that all people-especially those with
the

fewest resources-have access to the opportunities they need to succeed
in

school and life. Based in Seattle, Washington the foundation is led by
CEO

Jeff Raikes and Co-chair William H. Gates Sr., under the direction of
Bill

and Melinda Gates and Warren Buffett. Learn more at
www.gatesfoundation.org

or join the conversation at Facebook

(http://www.facebook.com/billmelindagatesfoundation?ref=ts) and Twitter

(http://twitter.com/gatesfoundation).

 

 

 

 

 

 

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