Well, I guess that isn't good enough for me. In the "old days" we limited staff 
use of personal phone calls. Why? One's salary IS money. Not a really direct 
cost, but a cost just the same. Man, as a director who is not part of a 
process, I could text at least 4 hours a day, or do personal email for that 
matter. There is no effect to the company or city especially if I have my email 
on my cell and the city isn't paying for that cell. Cooped up in my office no 
one would be the wiser, no one shares my cell phone, and how useful is a 
director anyway in getting the day to day work done? How would I affect other's 
immediate work? To be paid this HUGE salary to sit and do personal email and 
text? SWEET!

I have heard so many managers in the city frustrated with staff on cell phones 
and texting. It takes away from work that has to be done (but hard to directly 
measure), and even if it is a minimal affect on a team's work, add that up with 
32 cell phones and texting in my library, and what becomes minimal becomes 
overall substandard performance. And, it ticks off the staff member who is 
busting his or her ____ and not on that cell phone or texting, creating 
animosity in the workplace. And, listening to folks in other city departments, 
the texters are increasingly viewed as slackers.

It'll be interesting to see what happens as the 50s and 60s somethings 
retire-those who are very work focused and not distracted. Wonder what will 
happen to public and private services, and how much I'll have to pay for the 
cumulative effect of cell phone use and texting for personal stuff on the job.

Sad, sad, sad.

Dale

Dale Ricklefs, Library Director
Round Rock Public Library
216 E. Main Street, Round Rock, Texas 78664
512-218-7010; 218-7061 (fax); [email protected]

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From: [email protected] [mailto:[email protected]] On 
Behalf Of Laurie Mahaffey
Sent: Monday, June 21, 2010 8:23 AM
To: [email protected]
Subject: [ctls-l] Texting on the job

The topic of employees (or summer volunteers) texting on the job has been on 
PUBLIB lately. Here's a thoughtful post that could be used as the basis of a 
policy.
Laurie

Message: 6
Date: Sat, 19 Jun 2010 10:07:55 -0400
From: Dale McNeill <[email protected]>
Subject: Re: [Publib] Texting on the job
Cc: [email protected]

At a library (part of a city government) where I used to work, I really liked 
the city-wide policy about personal communication.

I don't remember the exact wording, but there were 4 principles, something like 
this:

To determine if it's appropriate to engage in personal communication, consider 
these four principles:

1) Does it cost the City money directly?  If so, it's not appropriate
(example: long distance phone call).
2) Could it be embarrassing to the City is someone else heard you? If so, it's 
not appropriate.
3) Does the personal communication use resources that your colleagues are 
waiting to use for work purposes?  If so, it's inappropriate.
4) Does the personal communication interfere with your own work or the work of 
your colleagues?  If so, it's inappropriate.

We found that these simple principles were easy for staff at all levels to 
understand.  Obviously, many brief kinds of personal communication where 
allowed.  And the policy didn't mention the medium of communication: it applied 
equally to chatting in person with friends, emailing, texting, phoning, etc.

Cheers,

Dale

Laurie Mahaffey, Deputy Director
Central Texas Library System, Inc.
1005 West 41st Street
Austin, Texas 78756
www.ctls.net<http://www.ctls.net>
[email protected]<mailto:[email protected]>
512-583-0704 x18
800-262-4431 x18


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