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U.S. Tack: Demonize Enemy, Tightly Control Information

By Howard Kurtz Washington Post Staff Writer Friday, March 26, 1999; Page A13

Across the airwaves yesterday, Secretary of State Madeleine K. Albright
continued the rhetorical assault on Yugoslav President Slobodan Milosevic,
telling ABC's "Good Morning America" that he "does not care about his own
people" and is responsible for a "humanitarian catastrophe."

"He does not care about the Serbian people" and is responsible for "these
very dreadful massacres," Albright said on NBC's "Today."

"He was killing ethnic Albanians, having people slit their throats, murder
innocent civilians," she said on "CBS This Morning."

Albright and Defense Secretary William S. Cohen, who blitzed the networks
Thursday, are doing more than pressing the administration's line in time of
war. They are demonizing the opposition and carefully controlling the flow
of information as part of the all-important battle for public opinion. And
they are doing so in a relative news vacuum created by the Serbian
expulsion of most Western journalists and the lack of television pictures
from the Balkans war zone.

"It's been effective in the short term," said Marlin Fitzwater, the Bush
White House spokesman during the Persian Gulf War. "The problem is they
didn't start the communications until the bombs started falling. That's not
enough time to convince the nation of a course of action. But it's helpful
because it convinces people to give the government the benefit of the doubt."

War is "easier for people to understand if there's a face to the enemy,"
Fitzwater added, invoking such leaders as "Hitler, Ho Chi Minh, Saddam
Hussein, Milosevic."

But retired Gen. Perry Smith, a military analyst for NBC News and CBS
radio, said the administration's rhetoric "is frankly overdone a bit. 'If
we don't stop them now we'll have war with Greece' -- that sounds like the
Vietnam domino theory. . . . Whenever we go to war, we tend to turn it into
a moral crusade."

Jim Miklaszewski, NBC's Pentagon correspondent, put it bluntly: "Everyone
has tried to get the message out: Milosevic is the bad guy, we're the good
guys."

As for the choice of spokesmen, Albright and Cohen "have a high degree of
credibility" because most Americans don't believe they would "do this for
political reasons," said Tom Rosenstiel, director of the Project for
Excellence in Journalism. He said President Clinton,

by contrast, is still "radioactive" because of Monica S. Lewinsky and the
impeachment trial.

During the 1991 Gulf War, the Bush administration conducted three briefings
a day with such telegenic figures as Gen. Colin L. Powell and Gen. H.
Norman Schwarzkopf. Powell issued a famous threat against the Iraqi army --
"first we're going to cut it off, and then we're going to kill it" -- that
he later admitted had been carefully rehearsed.

The campaign worked. Days before the war began, Fitzwater recalled, ABC
interviewed a group of Kansans around a kitchen table and "every answer at
that table reflected one of the reasons we had given for going in."

For a nation accustomed to live battlefield reports from Vietnam and
Kuwait, the lack of real-time footage from Yugoslavia and Kosovo has
rendered this a more abstract war. Pictures have largely been limited to
long-range shots of fires in areas hit by NATO warplanes and a mob storming
the U.S. Embassy in Macedonia. (There were tentative signs yesterday that
Western reporters might be allowed back into Belgrade.)

Yugoslav officials have made occasional attempts to press their case on
television. Foreign Minister Zivadin Jovanovic told CNN yesterday that the
NATO attacks are responsible for "a real humanitarian catastrophe in
Yugoslavia. . . . They destroy schools, hospitals, roads. . . . What kind
of military targets are hospitals?"

Several Pentagon reporters expressed frustration at the paucity of
information, noting that briefings by NATO and British officials have been
more specific. At a briefing yesterday, Defense Department spokesman
Kenneth Bacon was asked about the use of attack aircraft. "I'm not going to
get into details," he said. What was the target? "It was a target of
opportunity." Could he elaborate on NATO's progress? "I don't think I'll
get into the grading business at this stage."


Cohen, asked Thursday about the impact of the bombings, told "Today": "We
are satisfied that we are progressing as we had planned."

David Martin, CBS's Pentagon correspondent, said that "the rationale for
not telling you what's going to happen is hard to quarrel with. But they
are getting more and more uptight about telling you what has happened."

Initially, said NBC's Miklaszewski, "I don't fault them one bit for
withholding specific target lists or bomb damage assessments." But if that
stance continues for many days, he said, "there's a real credibility problem."

Bacon said in an interview that "we are taking a very conservative
approach. The reason for that is pure and simple: pilot safety. The less
information we provide to our adversaries, the better. Information
reverberates much more quickly around the world than it used to."

Even with damage assessments, Bacon said, "we don't want to give away a
sense of what we consider to be adequate or inadequate. That gives people
clues as to whether we're likely to attack the same targets again."

Tensions between the media and the military have flared periodically since
the Gulf War. Smith, the retired general, said military officials feel "a
mistrust and a distrust" toward journalists, some of whom they regard as
"clueless."

Even some high-ranking officials have not been privy to key information.
"We'd love to tell our story," one Pentagon officer complained to the Wall
Street Journal.

The first cockpit footage of exploding bombs in Yugoslavia was released
yesterday -- not at the Pentagon but by NATO officials in Brussels. "It's a
simple political decision: We wanted to emphasize the extent to which this
is a NATO operation," a senior State Department official said.

The press was first "seduced" by a cockpit video of the 1986 airstrikes
against Libya, Martin said, but later criticized such footage as
overstating American success. He said Pentagon officials have grown
concerned "about us coming back and saying: 'You exaggerated.' What they
now try to do is minimize bomb damage assessment. They're sitting on it."

� Copyright 1999 The Washington Post Company

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