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>From American Prospect
http://epn.org/prospect/43/43fallows.html


Rush From Judgment
How the Media Lost Their Bearings

James Fallows

The main question left from the Monica era is: Was it inevitable? Not the
trysts themselves--whether they were psychologically inevitable, apart from
being insane, can now be left to various Clintons in their future books.
Nor is it really worth pondering at the moment whether Kenneth Starr's
fixation on the case, or the Republican Congress's exploitation of it in
the drive to impeachment, was inevitable. Their responses were logical
extensions of the scorched-earth party politics of the last 15 years. We
could say that Starr, Newt Gingrich, Tom DeLay, and the others resembled
Bill Clinton (and Bob Livingston) in not being able to restrain their least
attractive but apparently strongest drives.

The interesting question concerns the press. For most of the last
year--from the weekend of January 19, 1998, when the three network news
anchors began scrambling back from Havana, leaving Fidel Castro and the
pope to meet in relative privacy, until the revving up of the impeachment
hearings just after the congressional elections--Monica dominated coverage
more completely than Watergate did until its final months, and more than
the Vietnam War did through most of the 1960s. It was like nothing since .
. . well, since the Diana story of the preceding fall, and the O. J. story
before that. And while Monica resembled Diana and O. J. in the degree of
media saturation, it differed in that the press could claim to have "won"
the Monica fight. Reporters (especially Newsweek's Michael Isikoff) did win
in a technical sense--rumors that sounded far-fetched at the beginning of
the year were part of the stipulated body of fact by the end. (The turning
point was of course the cigar story. Once that was true, presumptively
everything else was too.) And the segments of the press that pushed the
story hardest won in a larger sense: there is no denying that the episode
has now taken on historic gravity, forever bracketing Clinton at least with
Andrew Johnson and conceivably with Richard Nixon.

But neither the Clintonian self-indulgence that started the story nor the
Republican determination that may end it mean we can just forget about
everything that happened in between. Through much of the year, polls
indicated that people thought Clinton had behaved like an idiot--but that
didn't keep them from also being skeptical of Starr. The press should be
capable of at least as complex a view. A volley of our shots finally hit a
target, but it is still worth asking how many were fired, what they were
aimed at, and who else got killed.

If Clinton's excesses were depressing for their familiarity, exactly the
same is true of the press's. The most surprising aspect of the Monica
excesses was how unsurprising--how perfectly predictable--they were. I mean
that literally: the first week the story broke, we held a meeting at U.S.
News & World Report, where I was then the editor, to think about the ways
in which the news biz was most likely to screw up in the coming months. [1]
The idea was to increase by at least a tiny degree our resistance to
exactly these errors. But as the months went on, it was as if every media
hand-wringing session held in the aftermath of the Rodney King coverage,
every bit of press introspection after the era of O. J., every purported
lesson of the Diana orgy, had never occurred--notwithstanding that, again,
the press "won" in the sense that Clinton ended up getting impeached. The
fundamental and predictable problem was a return of an "all or nothing"
mentality, in which the running spectacle-story of the moment--be it
Monica, Diana, or a war--squeezes everything else out of the news. The
extent of the squeeze is most noticeable when two would-be spectacles
interfere with each other and fight it out for coverage: the O. J. verdict
and a State of the Union address, for instance, or an impeachment vote and
the start of a war on Iraq. Even if we stipulate that every accusation
against Clinton was true, even if we assume (as I do not) that he should
have been impeached, it's still hard to contend that the story should have
forced out so many other subjects for such a long time.

So, was this all inevitable--the press's recapitulation of its past
excesses? The answer is surprisingly significant, no matter what you think
the correct answer is. If reporters, editors, and broadcasters really had
no choice in the matter and were forced to overplay Monica for commercial
reasons--or because of the rise of the Internet, or whatever--then
journalism is in a worse predicament than even Newt Gingrich might think.
But if, on the other hand, reporters and editors had more room to maneuver
than most now claim, and were able to shape the coverage by their own
choice, then it's worth wondering how they might make different choices the
next time.

What Went Wrong

For the record, what exactly was embarrassing about the press's performance
in this case? For half a dozen years critics inside and outside the press
have worked up a standard list of complaints about Media Gone Wrong. Nearly
everything that was generally thought to be a problem proved to be a
problem when exposed to Monica.

No sense of proportion. This was the big one. It is reassuring to go back
to an old newspaper or newsmagazine and see that events considered
important in retrospect got attention at the time. ("Hitler Invades
Poland.") It is intriguing but less heartening to go back and see
saturation coverage for trends or events that seem like sideshows once they
are done. (Banner headlines about the departure of Bert Lance from the
Carter administration, for one example; or the mere existence of the
Menendez brothers, for another.) As a child I used to play a board game
that had been my father's when he was a boy; it involved making up a
newspaper front page from a supply of stock stories and headlines.
LINDBERGH BABY KIDNAPPED! CRYSTAL PALACE BURNS! The screaming power of the
headlines told more about the mood of the 1930s than about the lasting
meaning of such events.

Journalists aren't supposed to be historians, but if we have any claim to
expertise over the typical guy in a bar, it should lie in our ability to
say: This event is more significant than that one, and I'm going to explain
why. That ability is what the famed "nose for news" is all about.

The Monica frenzy will, I suspect, be seen in the long run as a Bert
Lance/Menendez brothers moment rather than a Watergate moment in press
coverage--or more precisely, as an Andrew Johnson rather than a Richard
Nixon event. That is, as an episode whose heavy media coverage illustrates
the mood of its times rather than reflecting the magnitude of the story
itself. The problem with all-out saturation coverage, whether about Diana
or Monica, is what gets left out--all the things that aren't written about,
published, or placed into public awareness because of the obsession of the
moment. It may seem that in the age of cable TV, talk radio, and the
Internet there is a limitless amount of space for news. But two
journalistic vehicles remain incredibly short on space--network TV
broadcasts, and weekly newsmagazines--and only so many stories can fit on a
newspaper's front page. Anyone who's worked in a big news organization
knows that when a Monica- or O. J.-style frenzy begins, other news simply
gives way. The foreign correspondents take long(er) lunches, the people
writing about science or the economy leave work early, the "news hole" for
non-scandal news disappears. You can see the effect on shows designed to
add perspective--Nightline, even Crossfire or Larry King Live. When there's
no O. J.-style story, their producers have to think up new topics. During a
frenzy they stop trying, and thereby magnify rather than offset the
impression that only one thing matters in the world.

Prediction rather than explanation. It is now clear that, apart from
lucky-number psychics, political pundits have the worst track record of any
group that presumes to tell the future. Scientists might be worse when it
comes to predicting at what moment, exactly, cold fusion will work--but the
point is, they don't try. Two days before the 1998 election, every pundit
who went on record on the talk shows and opinion sections foresaw that the
Republicans would gain seats in both the Senate and the House. [2]

The complaint is not that their guesses were wrong--mine would have been
too. It is instead that the journalistic culture now places so much
emphasis on something it can't do--guessing--rather than on the
interpretation and explanation it could presumably do better if it tried.
This habit was on full display during the Monica era, starting with the
immediate "This presidency is over!" pronunciamentos on the Sunday shows.
Through the next ten months, as if by reflex, pundits and "normal"
reporters alike turned each day's events into an opportunity for
speculation about what they thought would happen a day, a week, a year from
now. With their emphasis on why Politician X might adopt Strategy Y, talk
shows began to resemble the Chris Farley/George Wendt "Da Bears" skits on
Saturday Night Live, in which beery sports fans compare predictions of who
would win if Godzilla and Mike Ditka had a fight. The one exercise in
prediction that proved to be useful--Slate's "Clintometer," assessing the
day-by-day probability of Clinton leaving office--was the exception proving
the rule, since in the guise of a forecast it was actually an analysis,
explaining the impact of recent events. [3]

Why spend so much time prognosticating, when the current evidence--Clinton
still in office, no Republican gains at the polls--suggests we might as
well have been gassing about Da Bears? There is a possible high-road
answer: since Washington politics involves constant reassessment of who is
stronger than whom, there's a point in discussing who might win the next
election or the next test of strength. There is a low-road answer too: this
kind of speculation is unbelievably easy, because it requires no extensive
reporting or research. And there is a real answer, which is that the
barroom forecasting has become so prominent precisely because no one in the
media takes it seriously. If they did take it seriously, then like racing
touts or investment strategists who made chronically bad calls, they'd risk
being out of business. Instead, it's a pro wrestling exercise, a lark.
Three days after the 1998 election, a roundtable of pundits on the
nationally syndicated Diane Rehm radio show chortled about how wrong they'd
all been about the results. Next question from Rehm: "So, what do the
results mean for the Year 2000 presidential election?" Since the experts
had not been able to see one day into the future, maybe they'd have better
luck looking ahead two years. Rehm sounded sheepish as she asked, but the
experts plugged right ahead--except, to his credit, NPR's Daniel Schorr,
who pointed out the insanity of the exercise.

Internally driven stories. Institutions fall apart when they start doing
what's convenient for internal reasons, rather than addressing the outside
world--the customer who has to be wooed, the enemy who needs to be fought,
the mystery that has to be solved.

Monica was an "internal" story from the start. It was interesting to people
in Washington because it was about people in Washington. The sense of zip
in the whole city picked up--as you drove through town, you saw crowds of
cameramen outside the grand jury site; pundits, lawyers, and politicians
scooted from studio to studio to give their latest views. Meanwhile, in
sharp contrast to the O. J. and Diana stories, Monica was not doing much
for newsstand sales or viewership. When the Starr Report was finally
released, cigar and all, it sold strongly; and niche cable outlets could
attract larger-than-normal audiences by concentrating on Monica news. But
most weeks the story did not do well for newsmagazines or network news--and
yet the media kept dishing it out.

Journalists are not, of course, just shopkeepers meeting market demand. The
highest achievement of the trade is to make people care about and
understand events or subjects they had not previously been interested in.
This requires journalists to be internally guided to a large degree--but
not just by parochial, insider obsessions. Sally Quinn's notorious "This
Town" article, published in the Washington Post the day before the 1998
election, attracted immediate attention because it was smoking-gun proof of
how parochial the obsessions could be. [4]People who had spent their
careers in Washington--and referred to it as "this town," as Quinn pointed
out--were mad at Clinton for (as they imagined it) making their culture
look bad, and they took it out on him with their reports. An internal
compass is one thing; a Marie Antoinette�like assumption that the masses
are wrong is something else.

Use by leakers. Leaks are inevitable, and so is relying on them in
reporting. But since leakers always have a motive, journalists serve their
readers by suggesting the context in which leaked information should be
seen. Failure to do so was rampant during the first six months of the
Monica saga. Many of the incredible-seeming, leaked claims of the first few
weeks turned out to be true (the cigar, the dress, the months-long liaison
story itself). A few did not (the President being caught in flagrante
delicto by his staff). What seems clear about nearly all the claims is that
they came from sources with an ax to grind against the White
House--Lucianne Goldberg, the Paula Jones defense team, and (circumstantial
evidence strongly suggests) the independent counsel's staff. This was the
most valid point Steven Brill made in his widely publicized debut article
in Brill's Content: whether the claims against the President proved true or
false, the readers deserved a clue about the motivation behind the
leaks--and significantly more protection against a torrent of purely
anonymous leaks.

Merger of entertainment and news. For a decade or more the news business
has been trapped in a vicious cycle. Nervousness about falling market share
leads to more tabloid-style gore-and-celebrities emphasis in the news. This
higher tabloid quotient puts normal news more in head-to-head competition
with real tabloids (Hard Copy) or real entertainment coverage (People,
Entertainment Weekly), and its market share shrinks further still. If this
is the news, even the natural audience for the news thinks: Who needs it?

Within a week or two, the tabloid-entertainment component of the Monica
story overtook its other meanings, and the cycle continued.

Making the journalists the story. Consult "White House in Crisis" on the
Fox News Channel, any hour of the day.

The Press Is Nuts

But wait! Maybe we are being too negative. Maybe in remaining true to past
traits the press did the job it was meant to do. That is one of several
ways to view the Monica record. Let's consider four hypotheses, each with
different implications for what is inevitable in the future of journalism.

The press went nuts, but that's how the press is, so calm down. This might
be called the Lewis Lapham hypothesis. In the last few years Lapham, the
editor of Harper's, has written wry essays saying that we are but a band of
jesters, and that it's pompous to expect anything more than
tabloid-mindedness from the press.

For the real tabloids, this is a completely convincing defense. I love
reading Weekly World News and the National Enquirer, because they are true
to their mission. But that mission hardly fits the pretensions of the
punditariat that kept the Monica story alive.

The press went nuts, and that's the price of liberty. We can call this the
Maureen Dowd [5] hypothesis, after the New York Times columnist who wrote
countless screeds against Clinton before turning against Starr late in the
year. When the election was over--but the impeachment vote had not yet
re-legitimized the emphasis on Monica--she conceded that she was tired of
the Monica story, and that the press had run amok in various ways. But:
despite public hostility, reporters had just been doing their essential
job. "The impure history of modern America--Vietnam, Watergate,
Iran-contra--proves that reporters have a duty to dig for the truth,
whatever the public thinks. . . . The danger is that next time, when the
cover-up takes place in a less gray area, reporters will look at the
numbers and go home early. Next time, it may not be about sex and lies. It
may be about life and death."

OK: When it is about life and death, reporters should dig like crazy--as a
few did during Watergate, more during Vietnam, not enough during
Iran-Contra (nor during the financial life and death savings and loan
scandal). The whole idea behind "news judgment" is that reporters and
editors can draw such distinctions: certain misdeeds are truly ominous,
others are merely disgusting. If anything, the press's power to draw
attention to genuine life and death problems is diminished if it treats
every passing scandal as a "cry wolf" cataclysm.

Let's assume that, after fully exercising their news judgment, some
reporters and editors thought that Clinton's sins were of life and death
magnitude, and that he had to be removed. That would be a reason to keep
reporters on the story, to keep the stories in the paper (or on the air),
and to ignore the indications that the public didn't care. The public
doesn't always know what's good for it. But even assuming all that, the
idea of proportionality remains. Not even Tom DeLay would think that
Clinton's evil blots out every other topic in the world. [6]

The press went nuts, and things will only get worse. Here we return to
inevitability, and what might be called the Marvin Kalb hypothesis. Just
before last fall's election, Kalb, a longtime TV newsman and more recently
the director of the Joan Shorenstein Center at Harvard, published an essay
on the rise of the "New News." Monica coverage was indeed rushed, sloppy,
and disproportionate, Kalb said. And in these failings it reflected deeper
structural changes in the press, especially these two developments:

-- runaway technology, ranging from internet "publishers" like Matt Drudge,
to portable news-cams that allow live coverage of countless local
disasters, to the proliferation of cable channels that keep the news cycle
running 24 hours a day. The cumulative effect of these changes, Kalb says,
has been to make it harder for journalists to exercise judgment even if
they wanted to. As the news system has become more fragmented, readers and
viewers have more choices than in the days of the Big Three broadcast
networks. That is arguably good for the viewer--but it makes producers and
editors so nervous about their vanishing audiences that they have none of
the gravitas that surrounded CBS or NBC in the old days. And the speed with
which rumors get "out there," and must be reported on, frightens editors
away from their fundamental role, which is to draw the line between private
and public information. [7]

-- a shift in the underlying business model, away from the complicated
mixture of goals a generation ago and toward a simple emphasis on
profitability and ratings. When TV and newspapers were covering the
Watergate story, many significant outlets were not even expected to turn a
profit (the network news divisions were run as loss leaders), and the main
newspapers were family-dominated businesses with an expressed mission
beyond quarterly profit. By the time of the Monica story, the only main
not-for-profit outlets were NPR and PBS, while the corporate quarterly
profit model was in place at the broadcast networks and most newspapers.
The main structural change for the better in the intervening generation was
the creation of C-SPAN. As the quarterly profit model spreads, there are
familiar ripple effects: fewer foreign bureaus, less investment in
reporting, more tabloid stories, and news as pure product rather than as a
business with a major impact on public life.

These trends are real. But emphasizing them has a peculiar consequence: in
the short term, it excuses journalists their excesses in the Monica (or
Diana, or O. J.) case. But in the long term it should make reasonable
people wonder: Why stay in this business at all? If the worst parts of the
New News really do represent the inevitable future, then perhaps sane
reporters should drop the First Amendment folderol, stop pretending that
their role is to help us understand what's going on in the world, and start
describing themselves as "content providers," and nothing more. Some
content providers will provide sophisticated news to an upscale readership,
via the Financial Times and online services. Others will provide mass fare,
as network programmers or entertainment-magazine editors do. But the idea
that this "content" is at all special--that it deserves its unique
protection from government control--is a stretch.

The Geriatric Punditariat

This being America, there is a fourth, happier alternative. Despite the
business and technological pressures, despite the nuttiness of the year
just past, there are two good reasons to think, or hope, that the press can
do a better job next time.

One is that some of the press did a better job this time. After the
frenzied first month, some editors began reasserting their
responsibility--just because a rumor was "out there," via Matt Drudge, they
didn't have to carry it themselves until they'd satisfied their own
standards of proof. By midsummer, there were fewer stories based on purely
anonymous sources (perhaps because there were fewer juicy nuggets left to
report). Some news organizations kept the story in
perspective--"perspective" meaning the recognition that other things were
going on in the world. The Wall Street Journal's editorial page naturally
trumpeted the Clinton Crimes as an ongoing series, but the very format of
the Journal's news pages, with no eight-column headlines, forced the story
into a more proportionate role. If these people figured out a way to handle
New News pressures, maybe there is still room for individuals to make a
difference.

The other source of hope is less high-minded and perhaps therefore more
reliable. The media culture that produced these effects may be described in
various ways--experienced, isolated, sophisticated, cynical, articulate,
pompous, the list goes on. But for our purposes its most salient trait is
that it is old.

By the end of this year, I will be 50--a fact that makes me feel like an
absolute geezer most of the time. But not among the punditariat! When I
compare myself to the people who have set the media tone during the Monica
era, the spring of youth returns to my step. ABC's This Week contains one
panelist under 40--George Stephanopoulos, who will be 38 this year--but the
rest are, umm, "seasoned veterans": Sam Donaldson, 65; George Will, 58;
Cokie Roberts, 56. On Meet the Press, Tim Russert (49) often hosts David
Broder (70) and William Safire (70). Face the Nation gives us Bob Schieffer
(62) and Gloria Borger (46). Ted Koppel will be 59; Charlie Rose, 57; Jeff
Greenfield, 56; David Gergen, 57. The nation's three main editorial pages
are directed by Howell Raines (56), Meg Greenfield (69), and Bob Bartley
(62). Network news: Dan Rather (68), Peter Jennings (61), Tom Brokaw (59).
Jim Lehrer will be 65. On 60 Minutes we have Mike Wallace (81) plus Ed
Bradley (58), and Morley Safer (68). Among talk show regulars, John
McLaughlin will be 72, Robert Novak 68, Pat Buchanan 61, Howard Fineman 51,
and Margaret Carlson refuses to divulge her age. Today's enfante terrible,
Maureen Dowd, will be 47; yesterday's, Sally Quinn, will be 58. (All ages
are as of the end of 1999.)

Yes, there are exceptions, including the numerous MSNBC-ettes who have made
their names on Monica. Writing has never been the province of child
prodigies, and many writers are sharper, wiser, and better at age 70 than
they were at 35. The reporters we admire most are those who use each year
to learn something new, and whose achievement grows through their life. Tom
Wolfe will be 68! Oh, to be as young as him! Writing is one of the few
trades that can demonstrably be practiced at the highest level till very
late in life.

But there is such a thing as an old, complacent establishment. And today's
press hierarchy looks very much like it. [8] Unlike Tom Wolfe, it is not
constantly searching for new worlds or experiences. Unlike itself a
generation ago, it seems less fascinated by testing, improving, and
expanding the possibilities of its craft than in (often harrumphingly)
exercising the power it enjoys.

Discouraging? Yes, but only in the short run. The thing about old orders is
that, inevitably, they pass.


------------------------------------------------------------------------
Footnotes



[1] In tribute to The American Prospect's role in bridging the worlds of
academia and journalism, let's go to the footnotes. Eight days into the
Monica era, I had to fill in at the last minute for Harry Evans, my
immediate boss at U.S. News, who got sick on the morning of a speech to the
Overseas Press Club in New York. After reading to the audience selections
from one of his recent speeches, I then ad-libbed the ways in which I
thought the political press--including U.S. News--was most likely to make
mistakes in the weeks to come. One comment looks unfortunate in
retrospect--my insistence that the reports of a fluid-stained dress were
irresponsible, because at the time they were based entirely on rumor.
Technically the point was fair, because it was all rumor at that time. But
since the rumors eventually proved true, that complaint looks bad. The rest
of the forecast turned out to be depressingly close to what actually
occurred. See for yourself: www4.usnews.com/usnews/news/clin-jf.htm.

[2] OK, if you are a pundit who foresaw the Democratic gains that actually
occurred, sorry. Every pundit whose work I saw or heard about said that the
Republicans would increase their margins in Congress. In the Washington
Post, Howard Kurtz summarized the predictions of the usual big-shots, for
handy reference the next time you hear them assessing the prospects of Al
Gore, Bill Bradley, or George W. Bush: "On the McLaughlin Group, John
McLaughlin said the GOP would gain 13 House seats; Pat Buchanan, 12;
Michael Barone, 8; former Gingrich spokesman Tony Blankley, 7; and Eleanor
Clift, 6. On ABC's This Week, George Will said 6 to 20 seats, Bill Kristol
said 15. On CNN's Capital Gang, Al Hunt and Robert Novak both saw the
Republicans picking up five Senate seats." As it happened, the Republicans
gained no seats in the Senate and lost five in the House. And if you were a
pundit who, in the week after the 1998 election, when Newt Gingrich was
being hounded out of power for his attack-the-President advice, nonetheless
predicted that Clinton would be impeached by the end of the year--please
speak up!

[3] Before somebody else points this out: in the second week of the
scandal, the cover of U.S. News was a picture of Clinton and Monica with
the question, "Is He Finished?" My defense is: we did this once; it was the
obvious question at the time; and the story said the answer was, "not
necessarily." And before anyone points this out: Slate is published by
Microsoft, which is my employer at the moment.

[4] The story was titled "Not in Their Back Yard: In Washington, That
Letdown Feeling" and can be found at the Post's website,
http://www.washingtonpost.com. It is worth whatever retrieval fee must be
paid to find it, because it is a more lastingly important document of the
times than is the Starr Report. Valuable as anthropology--chronicling the
outlooks of the "more than 100" Washington establishmentarians she says she
interviewed--it is entirely unself-conscious in its presentation of the
D.C. establishment as the "real victims" of the Clinton affair. The most
charming aspect of the story was Quinn's later explanation of why she wrote
it. On Meet the Press in early December, she said that endless effort had
gone to finding out what average people thought about Clinton and Lewinsky.
But who had taken the time to find out what the Washington establishment
thought?

[5] Oh no! After including a paragraph or two that tepidly criticized Dowd
in my book Breaking the News three years ago, I've received half a dozen
retaliatory bursts of vituperation in her column. Maureen, enough! I would
use a better example here if there were one.

[6] There's proof! If you compare the proportion of DeLay's speeches last
year devoted to Monica in particular, and the perfidy-of-Clinton in
general, to the proportion of Larry King shows on the Monica saga, the Whip
would seem to be more broadminded than the King. After all, DeLay was
required also to sound off about taxes, Social Security, NATO, immigration,
and so on. The point is, even the most obsessed anti-Clintonite in Congress
was better able to "see the world steady and see it whole" than much of the
media did. (The see it steady/see it whole goal was laid out by C. P.
Scott, founding editor of the Manchester Guardian, paraphrasing Matthew
Arnold.)

[7] To spell this out: private information consists of rumor, factoid,
gossip, suspicions, and the other delights with which we enliven each day.
Published information inevitably has greater weight--to inform, and to
damage. The main reason editors exist is to determine when information is
important or solid enough to cross from the private to the public realm. In
the first weeks of Monica, when rumors were reported simply because they
were "out there," editors were stampeded out of doing this job.

[8] Surprising comparison: the grizzled, "out of touch" figures who
masterminded the war in Vietnam were sprightlier than today's press
establishment. In 1968, William Westmoreland was 54, Robert McNamara was
52, Henry Kissinger was 45, and Lyndon Johnson was 60.

-----------------------------------------------------------------------
James Fallows is author, most recently, of Breaking the News: How the Media
Undermine American Democracy, and wes editor of U.S. News & World Report
for the first six months of the Monica era. He is now working in Seattle on
a software design team for Microsoft.
------------------------------------------------------------------------


Copyright � 1999 by The American Prospect, Inc. Preferred Citation: James
Fallows, "Rush From Judgment: How the Media Lost Their Bearings," The
American Prospect no. 43, March - April 1999. Readers may redistribute this
article to other individuals for noncommercial use, provided the document
remains intact and unaltered in any way. This article may not be resold,
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