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From
http://www.observer.com/cgi-win/homepage.exe?nyo1/b1022800

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Off to Work We Go�and Go�Never Sure Why We Bother
by James Buchan
The Working Life: The Promise and Betrayal of Modern Work, by Joanne B. Ciulla.
Times Books, 266 pages, $25.

For something that most of us do, or want to do, work is not easy to write
sense about. Work is our chief connection to the world around us. Work tells us
what to do each day, converts our thoughts into objects or acts and our energy
into sustenance, gives us our social personality, company, respectability,
distinction. Work is also a tyranny to which we submit out of witless
conformity and which obscures reality as completely as it obscures its own
purposes.

The question posed by Joanne Ciulla�s intriguing new book is this: In affluent
societies, where most people work not for their needs but for their wants, why
do we work so hard and so unhappily? Entering the third millennium, humanity
should be loosening up, spending more time on the historical golf course. As
Ms. Ciulla writes, with liberal wistfulness: "I am perplexed at the domination
of life by paid employment at a time when life itself should be getting
easier."

Her book, which deals with paid work to the exclusion of house- and schoolwork,
falls into three parts. The first is a canter through social attitudes to work
from the time of the creation. For Adam and Eve, work was a curse, symbol of
their expulsion from paradise. Aristotle thought work an obstacle to both a
contemplative leisure and an active citizenship. As always, he distinguished
between need and want. A human being can only consume so much food and so many
pairs of shoes�necessities�but can never satisfy his wishes. Work, as he saw
it, becomes a treadmill of self-reproducing desires.

In the Middle Ages, work was constrained within a timeless and hierarchical
society, and subordinate to the health of the soul. It was with the Protestant
reformers of the 16th century, notably Calvin, that work was detached from good
works and became a sacrament in itself, a token of grace and symbol of
salvation. It is this so-called work ethic, partly but not wholly stripped of
its religious content, that gives texture to life in the United States and,
because of the prestige of the U.S. economy, more and more societies abroad.
Americans, even if they work on product placement in children�s television,
tend to be convinced of the righteousness of their job�they�re curing cancer.
Hard work is a symbol not of the soul�s salvation but of election to the only
paradise on offer in this fallen world, the American Dream.

In her second section, which is devoted to the American corporation, Ms. Ciulla
makes a point that often strikes visitors to the United States like an
epiphany: There is something inexcusably un-American about the U.S.
corporation! Time stamping, beer busts, random drug-testing, pink slips,
walking the talk�what could be more unfree?

The downsizing movement of the 1990�s left a great impression on Ms. Ciulla.
For her, the various corporate philosophies�Taylorism, scientific management,
the organization man, the pursuit of excellence, continuous improvement,
empowerment�are irredeemably sentimental and phony, for they ignore the
imbalance of power between employer and employee. To give an example from my
own country, for about 70 years the chain store Marks & Spencer was worshiped
in Britain as the perfect union of profit and social virtue. Last year, its
markets fell to bits, and it started beating up on its suppliers like the best
of them. I suspect that U.S. and British corporations and the societies that
depend on them are too unstable for any but the most temporary judgments.
The third, and most philosophical section of the book, deals with the rewards
of work. To my taste, Ms. Ciulla is excessively cautious. She does not like to
think about the old division of labor between the sexes. Yet when a man could
return at sundown to be greeted by his lovely wife at the picket fence, and
supper on the table, even working for Albert J. Dunlap (known as "Chainsaw Al"
or "the Shredder" for his unsentimental approach to the payroll at Scott Paper
Company) must have been tolerable. Now that Mr. 9-to-5 must come back to an
overgrown garden and an empty house, bare cupboard and wife slaving away at the
telemarketing center, he must think again about what they both gain from work.
The old leftist idea that women, in emancipating themselves, would also
emancipate men, is beginning to look sentimental, to put it mildly.

Ms. Ciulla does not go deeply enough into the rewards of work. She observes
that Americans are "willing to trade freedom in the workplace for freedom in
the marketplace." She recognizes that liberty in America once meant something
more than retail credit�did Patrick Henry shop?�and that shopping merely forces
us back to work, while television helps us stomach it. Anyway, leisure in
America, with its competitive passion, has the smell of work about it. I was
delighted to note in The Working Life the faint influence of those old
merchants of philosophic gloom, the Frankfurt School.

Like the Frankfurters, Ms. Ciulla seems to me insufficiently interested in the
capital reward for work in the world today, which is money. It is as hard to
write sense about money as about work�dear reader, I�ve tried�but two things
can be quickly said. First, money provides a currency for work so that while we
think we are working for ourselves we are actually working for others. Second,
it interposes itself between the laboring act and its consequence, and so
comprehensively obscures that consequence from view, that we crash about the
office or factory or shop without having the faintest clue what we are up to. A
person makes munitions to make money, not to kill a particular child; but the
child is killed, and not by accident. When people talk about their work they
generally talk rubbish.

Finally, Ms. Ciulla overlooks the extent to which industrialized work atomizes
our view of the world. This is an important theme in Adam Smith�s Wealth of
Nations, a theme economists tend to overlook. Anybody who has sat beside a
trader in mortgage-backed securities at a charity dinner will know from that
person�s conversation that he or she is incapable of forming a larger view of
society and its purposes; cannot fulfill the duties of American citizenship or
enjoy its rights even in the ultra-representative form of modern politics; in
short, can do little except trade mortgage-backed securities.

The truth is that we work because others work, and the reward of work is
sometimes merely the warmth of other bodies. Those who do not work for pay fall
into loneliness and often lose any confidence in their own capacities. At the
very least it can be said that work keeps people out of mischief.
I have a more optimistic view of human nature. My guess is that we all have
something magnificent in us; and work has been devised to prevent us from
achieving it.

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This column ran on page 25 in the 2/28/2000 edition of The New York Observer.
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